Sales Support Responsible

Your role
As a Sales Support Professional, your role is to enhance our sales operations and ensuring exceptional customer experiences. Your contributions will empower our sales representatives to achieve their targets and drive business growth.
- You will provide administrative and logistical support to the sales team, ensuring our customer databases are up-to-date and managing order processing seamlessly.
- You will act as the first point of contact for clients, handling inquiries and providing order updates to build lasting customer relationships.
- You will collaborate with marketing, supply chain, and logistics departments to ensure timely product delivery and inventory availability, making sure everything runs smoothly.
- You will address challenges efficiently through effective communication and problem-solving skills, ensuring a smooth and hassle-free sales process.
- You will manage the entire order process, ensuring accuracy and resolving any issues that arise to facilitate smooth transactions.
To succeed, you will need
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
- Customer Relationship Management: You effectively manage and improve customer relationships, ensuring long-term satisfaction and loyalty.
- Customer Support: You provide exceptional support to customers, addressing their concerns and resolving issues promptly and efficiently.
- After Sales Support: You deliver excellent post-purchase support, maintaining customer satisfaction and encouraging repeat business.
- Detail-Oriented: You exhibit a keen eye for detail, ensuring accuracy in all tasks, from documentation to communication.
- Troubleshooting: You are adept at identifying and solving technical and procedural issues, minimizing downtime and enhancing customer experience.
In return, we offer
- Culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Comprehensive compensation and benefits
- Health and well-being
About Vakum Teknik Makina A.Ş.
Vakum Teknik Makina A.Ş. employs people on four continents. Many of them have a scientific or technical focus. Their knowledge, creativity and experience are essential for our success.
The demands of the high-tech industry and the cultural diversity in our globally active company also contributes to an attractive and stimulating working environment at Vakum Teknik Makina A.Ş. Technical knowledge is important to us, as are personal soft skills and the willingness to work in international project teams.
Vakum Teknik Makina A.Ş. is part of the Vacuum Technique Business area of the Atlas Copco Group. The Group's sustainable approach also determines our visions and values. A wide range of training and further education programs are available, to enhance technical know-how and systematically expand skills. Because only great ideas accelerate innovation.