Sr. Proposal / Proposal Engineer- OES

Your role

Job Description 
 Business Development
-    To be responsible for the execution of regional strategy pertaining to OES
-    Support to sales as well as operations
-    Follow-up with customers and dealers to acquire orders.
-    Follow-up and virtual meetings with key accounts to meet monthly targets and help them achieve targeted level of business with end customers, to achieve a business level in line with installed machine population base.
-    Carry out Tele sales, mailer campaigns, and generate leads for Aftermarket products, timely renewals of Existing Service plans.
-     Work on allocated leads, generate leads, analyse the installed base and customers, generate offers for: Sales of OES products to all potential customers.
-     Experience of territory handling and good collaboration among the team.
-     OES product support for quote creation through CPQ 2.O / C4C .
-    Direct Sales order booking as allocated sales engineers.
-    Dealers order booking through shop online (AC Connect) with the help of CSO. 
-    Good collaboration with the zonal planner and central planner 
-    Optimization plans renewal lead and conversion ratio 
-    OES leads and actions within 24 hrs 
-    Back-office support to all zonal CSOs / Proposal / Internal Sales Engineer 
-    Expectations of internal and external stakeholders for prompt actions on many queries 
-    RMA process and control with the help of CSOs
-    Installed base and quality data management with Shiraj Shaikh and co-ordination with SSEs 
-    E-tendering and documentation support to zonal CSOs & SSEs.
-    ACDC related cases and co-ordination with zonal team.
-    OES sales customer complaints handling, if escalated due to any reason.
-    Documentation (BG, PBG, SD, CPBG) work of Govt. customers and fulfil the compliances, which are marked to Pune registered office only.
-    Optimization plan agreements and re-validation with legal & BC team for timely service payment collection.
-    Functional location creation and machine shifting /creation 

Customer Relationship
-    Collect customer feedback on service (direct, indirect, and dealers)
-    Analyse escalated customer-related problems and work with service to resolve them.
-    Analyse factors causing dissatisfaction among customers.
-    Review measures and take corrective action in coordination with Zonal Manager/ reporting manager.
-    Seek support where required to enhance Customer Satisfaction IN ORDER TO enhance customer satisfaction.
-    Maintain regular contact with all customers.
-    Liaise with colleagues handling field Aftermarket sales to coordinate activities where appropriate and ensure that sales are obtained, and a high level of customer satisfaction is maintained.
-    NPS follow-ups with the help of zonal CSO / Internal sales and sales team

Compliance with Corporate Guidelines
-    Follow in letter and spirit the Atlas Copco Vision, Mission, and core values.
-    Talent framework competencies
-    Comply with the Atlas Copco Business Code of Conduct
-    Comply with the policies and procedures communicated from time to time.
-    Perform any other tasks given by supervisor from time to time IN ORDER TO enrich the Corporate Culture

To succeed, you will need

Knowledge and Educational requirements:
-    Be willing to develop yourself by learning new skills and increasing your knowledge of our products, systems and the company’s market and operation.
-    Ability to cope with large sums of information and to create, in partnership with a multi-layered organization, well-defined plans, which will be easily communicated and implemented.
-    Strong verbal and written communication skills in English, with the ability to deliver messages to stakeholders at any level inside and outside of the organization.
-    Must have a solid comprehensive of the compressor technique business, with proven sales and marketing experience in the compressor industry.
Experience Requirements:
-    Minimum 3-5 experience in sales/operations or relevant experience in with completion of existing mission of job/profile.
-    Degree /Diploma in Engineering or graduation in any stream with focus on Skill set for business perspective and growth mindset.
Personality requirements:
-    Firm believer that there is always a better way of doing things.
-    Resourceful/ Enthusiastic/ Open-minded.
-    Result Oriented.

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

On-Site
This role requires you to work on-site at our office in Pune, India. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.