Service Sales Engineer

Your Role

• Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business targets, managing personal time and productivity.
• Submit quotes through C4C & follow up within 48 hrs.
• Close Service leads & Web leads within 48 hrs
• Maintain Hit Ratio>95%
• Perform live mapping of the Install base of the allotted region & derive the Service Product wise full potential.
• Prepare Key account, OEM, and Lost customer segmentation.
• Focus on key accounts, analyse existing service support & move them to the next level
• Develop OEM of alloted region & move to next level
• Regain lost customers by aligning their requirement/expectattions or by customised Service offerings.
• Offer Fix price in place of Flex Service
• Offer Part Care in place of spare offerings
• Analyze and provide timely, accurate market information to management, such as pricing situations, status of competitive activities and "red flag" issues related to business in the region.
• Develop and maintain good customer relationships at all levels within the area and ensure an excellent standard of aftermarket support is provided.
• Convert job orders/short-term contracts into long-term Service plans
• Attend sales meetings and ensure that all subsequent action required is undertaken
• To work in tandem with the other business lines in order to effectively promote our vacuum systems at all times.
• Follow up Account Receivables consistently & update progress in AR reviews. Derive improvement plan to achieve VTS NWC targets.

 
To succeed, you will need  

Diploma/Degree in Mechanical Engineering

Minimum 3 to 5 yrs. relevant experience in a related field. Applicants who are already working as Service Sales Engineer in the Vacuum field will have an added advantage.

In return, we offer you

• Have multiple interactions with different stakeholders internally and externally
• A culture known for respectful interaction, ethical behavior and integrity where sustainability matters
• Potential to see your ideas realized and to make an impact on technically interesting projects
• New challenges and new things to learn every day
• Plenty of opportunities to grow and develop
• Global job opportunities, as part of the Atlas Copco Group

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City
Ankleshwar (Gujarat)

About Edwards

Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&D applications.

Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.