IT Support Engineer - Microsoft Office365

Functional area:  Information Technology
Country:  Belgium
City:  Antwerp
Company name:  Atlas Copco Airpower N.V.
Date of posting:  May 16, 2019

Your future job


What are we looking for?

We are looking for a passionate and committed IS/IT Support engineer (O365) who can join our IT competence team. You will participate in the Office 365 implementation and follow-up of future developments. Due to the high level of complexity, this role requires an in-depth knowledge of O365 (SharePoint on-line, PowerApps, Flow, etc.), as well as strong communication skills. You will have the opportunity to work in a highly motivated team in a challenging environment.


Who are we?

The IT Competence Team Collaboration is involved in all projects related to collaboration solutions and applications. We strive for a close alignment with our internal business customers. The team is now heavily focused on the transformation to the new digital workplace; implementing O365 according to best practices.

We are responsible for continuous improvement of existing applications, as well as the day-to-day IS/IT escalations for support.


We are part of CT-IS (Compressor Technique - Information Services), which delivers services to the Compressor Technique business area of Atlas Copco. The department operates from the Compressor Technique headquarters, which is located in Antwerp, Belgium. CT-IS was founded in 2003 and employs about +100 people.


Job description/mission


1. Support Engineer

  • Handson support for the end-users and VIPs
  • You are responsible for the followup of the O365 related incidents within the SLA’s as second line.
  • Migrate OnPrem SharePoint sites to SharePoint On-line.
  • Create new SharePoint sites, using modern pages, according defined templates
  • Sparring partner for the Technology Engineer.
  • Guide the business in defining the new SharePoint sites in line with the defined architecture and templates
  • Build relations with both the business users and Group IT.
  • Be the technical interface for our offshore team regarding SharePoint online, Power Apps, Flow
  • Technical preparation and implementation of new O365 apps



Educational and experience requirements

  • The candidate has a master or a bachelor’s degree in ICT or equivalent.
  • An excellent knowledge of English is required.
  • Knowledge on Microsoft O365 suite is a must.
  • Experience in migrations to O365/SharePoint online.
  • Experience in creating SharePoint online sites
  • Experience in using PowerApps & Flow is an asset
  • Experience in discrete manufacturing business processes and working in a large international company is an asset.
  • Project management experience is an asset.




You are customer focused, enthusiastic and professional.

You are proactive.

You are passionate about O365 developments

You have very strong motivational and leadership skills.

You have a self-drive and passion.

You are used to work with a diversity of people and cultures.

You need to have good communication skills.
You work systematically and accurately.
You are result oriented and quality focused in terms of processes.

You are prepared to work outside regular office hours, which is sometimes

necessary due to a deadline.
You can quickly integrate into the existing team, and encourage knowledge sharing between colleagues.

You are stress resistant.


You report to the Competence Center Team Leader Collaboration within Compressor Technique Information Services.




We add value wherever we do business

The Atlas Copco Group serves customers through innovative compressors, vacuum solutions, generators, pumps, power tools and assembly systems. We are a global and diverse Group of many strong brands and around 34 000 employees representing different cultures in more than 180 countries. We have a wide range of positions so whatever your interests or area of expertise, we offer interesting challenges and the opportunity to grow.

Passionate people create exceptional things. We believe in challenging the status quo, always looking for a better way. Our leading edge technology enables us to innovate for a sustainable future. We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere.

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