After Market Manager- Indirect

Short Description

• Implement a strategic sales and pricing plan as well as measures for the launch and development of service products in the region.
• Define and continuously optimize service sales coverage and geographic distribution of the sales force (territorymanagement), and develop the sales process to increase effectiveness and efficiency.
• Responsible for the management and coaching of the service sales teams, ensuring that the teams respect the Atlas Copco talent framework. (ensure customer success, improve company results, lead self, focus on team success,commit to sustainable growth).
• Proactively encourages the achievement of sales targets while ensuring that the customer experience is of the highest quality. Recruit and build highly motivated teams, develop them and implement succession plans.
• Responsible for the organization and implementation of all after-sales sales team activities (visits, opportunities and quotations).
• Promote service products with a focus on increasing market share (1:1 ratio), but also on increasing customer market share (climbing the service ladder) in collaboration with the marketing team.
• Maintain good relationships with key customers, distributors and other indirect sales channels.
• Provide monthly reports on service sales performance and maintain up-to-date contact with customers and installed base.
• Work in partnership with the equipment sales team and the service operations team to improve productivity by offering a global solution to the customer.
• Support the team with consistent coaching, identify development and training needs, and work with the training team to develop individual action plans.
• Set individual and team objectives; proactively assess and manage performance against expectations.
• Manage and motivate the team to drive business

Your skills and experience

• Degree and experience Level

- Master's degree in engineering or business

- At least 10 years' experience in the industrial and/or scientific vacuum industry

- Very good knowledge of the French industrial and/or scientific vacuum fabric

• People skills :

- - Create a positive and harmonious working environment, foster cooperation within the team and between

managers.

- - Ability to listen, especially to customers, to analyze and summarize.

- - Confidence when interacting with end customers.

• Knowledge Areas:

- Improve customer satisfaction

- Communicate brand values

- Manage and develop the sales team

- Motivate others

- Focus on results

- Business and strategic thinking

- Building relationships

- Working with Atlas Copco "The Way

• Key behaviours

- Successfully manage the change process in the organization by leading by example and establishing a positive

working environment, having a common visison understood.

- Ability to build trust and have an empathetic communication style, listening to all voices in the team.

- Build up and sustain relationships inside and outside of the organization.

- Being able to manage stakeholders in different parts of the organization

- Ability to constantly improve processes and ensure the organization constantly reviews the status quo

- Customer oriented and follow up with customers to ensure problems are effectively resolved.

- Use knowledge of the business to guide decision and help others understand their contribution and the bigger picture.

- Proactive mindset and foster a sense of urgency in the team, holding team accountable.

- Encourage team members to innovative ideas and solutions, as well as sharing of lessons learned and best practices.

Your location

1. This role requires you to work on-site at our office in Bangalore, India (IN). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.