Field Service Engineer - ALUP

Your role

Working in the field service team, you will be providing professional and efficient service of Air compressors & ancillary Equipment.

Key Responsibilities:

• Performing routine and emergency maintenance on a wide range of compressed air equipment.
• Diagnosing mechanical and electrical faults and ensuring a first-time fix for all but the unfixable equipment issues.
• Servicing customer equipment to the highest possible standard.
• Supporting field sales and technical support with knowledge of customer installations, equipment history, and any faults or issues as they arise.
• Using digital diagnostic tools to identify and rectify electrical and software-based faults.
• Delivering accurate reporting of activities performed to the service admin and planning team, to ensure customers receive the most accurate and useful information.
• As part of a on call rota , responding in a timely manner to emergency callouts for critical customers.
• Handing sales leads across to the sales team to support new equipment sales.
• Keeping a clean and professional image whilst representing the business – vehicle, attire, working environment, customer equipment.
• To be aware of and apply Health and Safety regulations and engineering best practices whilst working.

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

• A sound mechanical understanding, through qualification or equivalent experience, of at least one of the following technologies:
  • • Air/gas compressors
    • Air/gas purification or distribution systems
    • Air or fluid pumps, blowers or chillers
    • Electrical diagnostics and wiring on industrial PLCs
    • Refrigerant or desiccant dryer systems
  • PC-literate.
  • A problem-solving nature, with a hands-on approach.
  • A can-do attitude balanced with an appreciation for safety.
  • The ability to develop strong relationships and exceed customer expectations.
  • A growth mindset – always willing to learn and challenge the status quo.
  • Organised – Has the ability to manage own workload and submit job data on a weekly basis.
  • A full UK driving licence, preferred clean (no endorsements, points or penalties)

In return, we offer

• Culture of trust and accountability.
• Lifelong learning and career growth.
• Innovation powered by people.
• Comprehensive compensation and benefits.
• Health and well-being.

Job location

The role is located in Blidworth and surrounding areas. 

Contact information

 Talent Acquisition Team: Maybelle Bryant