Business Process Expert Sales & Marketing
Your role
As a Business Process Expert Sales & Marketing, your mission is to (re)define the rental sales & marketing processes and implement them in our new global system landscape (Salesforce.com and SAP). This will drive operational excellence, support business growth, and ensure a top-notch customer experience. You will report to the Business Process Manager Sales & Marketing.
You will:
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Be the hands-on expert for the quote-to-cash process
Act as the go-to specialist for implementing and optimizing this process in the Next Gen ERP solution. -
Perform business process deep dives
Work with Business Key Users to identify fit/gap changes and carry out change impact analyses together with the Business Process Manager/Change Manager. -
Provide expert advice and recommendations
Suggest improvements in organizational roles, workflows, and processes to align with the new system landscape. -
Validate regional change requests
Ensure alignment with the global template while addressing local needs identified during fit/gap exercises. -
Specify business requirements and review technical specifications
Collaborate with technical partners to ensure accurate translation of business needs into system solutions. -
Lead implementation activities
Oversee configuration, solution testing, and training to secure successful adoption of future-state processes. -
Develop training materials and support change management
Create and deliver training sessions while assisting in change management initiatives.
To succeed, you will need
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
You have 3 - 5 years of relevant experience
- Operational experience with the quote-to-cash process
- Experience within an Atlas Copco (Rental) Company is considered an advantage
- Knowledge of the Salesforce.com ecosystems; SAP knowledge is a plus
- Experience of working in a multicultural and international environment
- Fluent in English. More languages are a plus
- Strong analytical and process skills
- Project experience and/or Agile ways of working will be a plus
Competency is a mix of knowledge, experience, and attitude. We look for someone who:
- Has a “there is always a better way” mindset with flexibility and positivity.
- Is resilient and adaptable, thriving in a fast-changing digital landscape.
- Works methodically and structured, able to plan, prioritize, and deliver.
- Is customer-centric, aiming to meet and exceed expectations.
- Acts as a team player and natural diplomat, connecting people and stakeholders.
- Is open-minded with a global perspective, eager to learn and grow.
- Shows an entrepreneurial spirit, driven by enthusiasm and commitment.
- Embodies our DNA: Commitment – Interaction – Innovation.
In return, we offer
- Culture of trust and accountability
- Lifelong learning and career growth
- Collaborate globally
- Receive an attractive remuneration package reflecting your relevant experience and skills
- Enjoy a positive team spirit, with the flexibility to work partly from home.
Job location
Boom (Antwerp area, Belgium) or Zaragoza (Spain).
Occasional travelling might be required.
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.