Salesforce Competence Center Manager

Salesforce Competence Center Manager

Do you aspire to make a significant impact on our next-generation rental organization? Join us in a pivotal role within the team that is shaping and supporting Specialty Rental’s Salesforce landscape!

Job Description

Atlas Copco Specialty Rental has embarked on an exciting journey to implement and roll out a next-generation application landscape. Through the SPARK program, we are taking a quantum leap forward, building and deploying a robust and future-proof solution to manage our business. Salesforce is at the heart of this transformation, covering our customer-facing processes.

We are seeking a dynamic Salesforce Competence Center Manager to join our team. Your mission will be to coach, lead, and grow a dedicated team of developers and support experts focused on continuously improving and supporting a global template of our Salesforce Clouds across our division. In this role, you will report directly to the SPARK Program Manager.

Key responsibilities

• Lead and Inspire: Coach, guide, and lead a team of internal developers and support experts who manage a broad Salesforce scope, including CRM, CPQ, Field Service, Pardot, Communities, and Waylay.
• Drive Excellence: Contribute to the achievement of SPARK’s objectives by implementing a global template in over 40 countries. You and your team will be the technical experts, working closely with business process experts across our division and regions.
• Safeguard Quality: Ensure the integrity of the SPARK global template from a systems and architecture perspective during and after the roll-out.
• Collaborate Effectively: Work closely with an external partner supporting the SPARK program both functionally and technically, and with an internal partner responsible for SAP Act!, the SAP template of the Atlas Copco Group for customer centers.
• Build Resilience: Develop a future-proof and resilient IT development and support organization, where continuous improvement and delivery are supported by an agile framework.
• Foster Synergies: Collaborate with stakeholders within our division and the broader Atlas Copco group, always seeking synergies with other programs or organizations.
• Cultivate Partnerships: Develop strong and sustainable relationships with our technology partners to ensure long-term success.
• Ensure Compliance: Safeguard compliance with Atlas Copco IT Group guidelines.

Experience & educational requirements

• Bachelor or university degree
• Good command of English is a must
• Excellent organizational, communication and analytical skills
• Proven experiencing leading a team of IT experts, developers or support experts
• Proven experience in SAP (FI, CO, SD).
• Experience in Salesforce and Azure integration services is a plus.
• Strong project management skills, defining, organizing, planning and executing projects from vision through implementation.
• Agile (scrum) has no secrets for you

Personality requirements

Competency is more than ever a combination of knowledge, experience and attitude. Key behaviors of our candidate are:

• An innovative “there is always a better way" person with a positive, flexible and responsive “can do” mindset
• A resilient person who can cope with change in an ever faster moving digital landscape and who can spread this attitude of self-sufficiency
• A methodic and structured achiever who can plan, organize, prioritize, assess, adapt and deliver the promise
• A customer centric individual who understands customers’ needs and seeks to fulfil or exceed expectations
• A team player and natural diplomat who interacts and unites team members, customers and other stakeholders
• Open-minded with a global mindset, curious to understand and learn new perspectives.
• An entrepreneurial mind set; through enthusiasm, commitment and curiosity you achieve great things together with your stakeholders.
• A person who complies with our DNA (Commitment – Interaction – Innovation)

Our offer

You get the opportunity to leave your footprint on our organization by being part of a highly motivated team that is rolling out a global template in more than 40 countries, creating the foundation for our division’s ambitious growth plans.

You will develop yourself both professionally and individually, by both internal and external training and contacts. You will join a multinational company with a decentralized structure, collegial atmosphere, where every employee can take charge of her/his own career with plenty possibilities for internal mobility. We offer a market conform salary with extralegal benefits.

Job Location:

• Preferred Antwerp, Belgium / Sao Paulo (Brazil) / Zaragoza (Spain)
• Occasional travelling will be required

 Atlas Copco Specialty Rental

Great ideas reinforce sustainable development. That’s why at Atlas Copco Specialty Rental we promote agility by focusing on responsive actions, being able to adapt to any situation and doing so in a smart way. Our passionate experts do this together with our customers through providing them air, power, flow, steam and nitrogen solutions according to their needs. By teaming up with our customers we are making agility count.

We are a division of the Power Technique business area, headquartered in Boom, Belgium and offer specialty rental solutions under several brands around the globe.

Discover our solutions on https://www.atlascopco.com/rental

Passionate people create exceptional things

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere!
Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning.

Interested in being part of our team? Join us on our journey for a better tomorrow.