Logistics Process Specialist

Your role

As Logistics Process Specialist you will support our customer centers global back-office teams with the execution of standard tasks increasing the efficiency in our operations. With your curious and critical mindset, you help to seek opportunities for improvement.

You will

• Assist Customers Centers with error solving on their customer orders.
• Assist Customers Centers in the creation of sales orders; Order booking in SAP
• Maintain and Develop documentation on supporting processes.
• Collaborate with the inside sales team in Brno ensuring the most efficient order flow.
• Collaborate closely with the Regional Logistics business process experts and support additional requirements always with the aim to improve operational efficiency.
• Provide second level specific application support through the respective ticketing systems.
• Structurally help to grow the competence of the Customer Center, supporting the adoption of best practices.
• Identify common problem areas and contribute to finding structural process improvements.
• Collaborate with the team leader in finding the possibilities for process automations.
• Support adaption to modern technologies such as Power BI reporting, SharePoint, RPA and others

To succeed, you will need

We value diverse experiences and perspectives and are excited to see what you bring to the role.

• University degree (in Business Administration, Logistics, Marketing or Engineering)
• 2-3 years of experience on similar role (Process Specialist, customer facing, logistic background)
• Good user level of MS Office
• Experience with SAP is a plus
• Excellent verbal and written communication in English. Other languages are benefit
• Presentation skills for efficient delivery of training and problem assessment
• Result driven, motivating and focused on improvement and quality.
• Structural way of working
• Good time-management, ability to prioritize.
• Proactive approach in problem solving
• Ability to communicate and present effectively

In return, we offer

• Annual financial bonus and salary increase
• Flexible working hours, shortened to 37.5 hours per week
• 5 weeks of vacation and 3 flexible days off
• Option to work from home (up to 2 days per week)
• Meal contribution
• Multisport card or Flexi Pass vouchers
• Pension fund contribution up to CZK 2,000/month
• Extensive training opportunities, including language courses, free access to LinkedIn Learning, and the ACCA program
• Technical training and certifications
• Free psychological, financial, and legal counseling for employees and their families (Employee Assistance Program)
• Newly renovated offices with a stunning city view, large terrace on the 20th floor, and a relaxation zone
• Volunteer days and support for non-profit organizations
• A friendly company culture is not just a cliché – we regularly organize team-building events, social gatherings, movie quizzes, and more
• Additional perks such as special O2 tariffs, Makro card, and VIP accounts with Datart and Alza

Attractive benefits, great people — that’s why we’re among the top employers in South Moravia, as confirmed by the Employer of the Year awards.

Come be a part of it!

Job location

This role requires you to work on-site at our office in Brno, Czech Republic. You need to be already living in the Czech Republic to be able to enter the recruitment process. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.