Marketing and Communications Coordinator

Key Responsibilities
Marketing & Communications Strategy
· Develop and execute annual marketing and communication plans aligned with business goals.
· Collaborate with Business Line Managers to support product launches, campaigns, and customer engagement strategies.
· Ensure brand consistency across all internal and external communications.
Internal & External Communications
· Manage internal communication platforms (e.g., SharePoint, Viva Engage) and newsletters.
· Coordinate with divisional and group communication teams to align brand identity and messaging.
· Oversee content creation for websites, press releases, brochures, and promotional materials.
Digital Marketing & CRM
· Lead digital marketing efforts including SEO/SEM, email campaigns, and marketing automation.
· Administer and optimize the use of Cloud for Customer (C4C) CRM system.
· Train and support sales teams in effectively using C4C for lead management, customer tracking, and reporting.
· Ensure high data quality and adoption of CRM tools across the organization.
Business Intelligence & Reporting
· Monitor and report market share, customer behavior, and campaign performance using BI dashboards and tools.
· Lead the CRM system including the analysis of Leading Indicators.
· Translate insights into actionable strategies for marketing and sales teams.
Events & Campaigns
· Plan and execute trade shows, exhibitions, and customer events.
· Coordinate with external agencies for advertising, media, and creative support.
· Evaluate campaign effectiveness and report ROI.
Qualifications & Skills
· University degree in Marketing, Communications, Business Intelligence, or related field.
· Minimum 10 years of experience in B2B marketing and communications, in industrial sectors.
· Experience in CRM systems (especially C4C), marketing automation, and BI tools.
· Excellent communication, leadership, and project management skills.
· Fluent in English and Spanish.
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