Product Manager - Dry Pumps - VSS

Your role

As a Product Manager - Dry Pumps - VSS, your mission is to contribute to the development of scalable offerings and ensures alignment with market needs through collaboration with internal stakeholders and customer centers. The service product manager will support the development and execution of service strategies, contribute to commercial growth, and ensure our offerings remain competitive and align with customer needs. You will report to the Global Product Manager.

You will

• Assist in developing and maintaining global service product roadmaps in alignment with business strategies.  
• Support execution of service strategy including pricing, positioning, and go-to-market plans for service offering, upgrades and new offerings. 
• Contribute to reference pricing and value-based pricing initiatives to maximize profitability and customer value. 
• Collaborate with sales and commercial teams to ensure pricing models reflect market dynamics and value delivered. 
• Track and report on service product performance including revenue, margin, and customer satisfaction. 
• Identify performance trends, root causes, and improvement opportunities using data-driven analysis.
• Conduct competitor benchmarking and validate market data to inform strategic decisions and strengthen positioning. 
• Gather and analyze customer and market insights to support service product development and differentiation. 
• Partner with regional service and customer care teams to understand local performance and develop tailored growth initiatives. 
• Support initiatives to increase market share and profitability through targeted service enhancements. 
• Provide input into business cases for new service products and upgrades. 
• Own delivery of service product management deliverables within the NPI process, ensuring readiness and alignment across functions. 
• Work closely with new sales, marketing, engineering, technical support, and supply chain to ensure seamless implementation of service product changes. 
• Support operational readiness (PIBs, SIBs) and support training for new or updated service offerings.

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

You have 3+ years of experience working in a technical or commercial role within a high‑technology industry, ideally linked to semiconductor or service product environments.

• Experience supporting sales or customer‑engagement activities, with a strong ability to translate product benefits and service capabilities into clear commercial value for customers.
  
• A proven ability to gather, analyse and prioritise information from multiple sources to support decision‑making, identify market opportunities and shape product direction.
  
• Communicate confidently across cultures and regions, with the ability to explain business concepts clearly to diverse audiences and build strong working relationships in a global environment.
  
• Competence in MS Office and confidence using digital communication tools to create clear, compelling messaging.
  
• Preferred: Direct experience within the semiconductor industry or a global service organisation.
  
• Preferred: Experience shaping or managing product roadmaps, particularly for technologies such as Dry Pumps.

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Global Technology Centre in Burgess Hill, United Kingdom (GB).

Contact information

 Talent Acquisition Team: Jessica Timperley