CTS Engineer_Marine Service
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Job Title: Engineer_Marine Service
Business Area: CT
Division: CTS
Reporting to: Team Leader_Regional Service
Location: Busan
PURPOSE OF THIS JOB
• To do commissioning of silver-stream vessels in due time.
• To carry out marine service, repairs, maintenance of air compressors and related industrial equipment like N2 generator and ALS.
• To execute emergency marine service jobs anytime to generate revenue.
• To maximize customer satisfaction on our service quality and capability, by providing professional field service and consultancy while promoting service products to generate Marine service NIS.
DUTIES&RESPONSIBILITY
• On arrival at customer’s premise inform person-in-charge before any jobs are being carried out, to avoid interruptions in production or any other business interruptions.
• Implement correct working methods, use correct tools and observe all safety rules and regulations.
• Collection of local purchase parts from suppliers for service jobs
• Carry out daily jobs as assigned / instructed by Planner
• Follow all instructions given in the scope of works as per service work order
• Test run and monitor serviced units, record all readings to ensure units are running at satisfactory conditions
• Write reports of jobs carried out on the service work order or recommend any follow up actions if needed.
• Explain to customer if any follow up or repair jobs are needed
• Maintain cleanliness at compressor room and surrounding area before leaving customer’s premise..
• Feedback to supervisor / manager on follow up actions required
• Provide technical and quality feedback to the technical specialist according to customer’s feedback
• Record all time spent in the field, workshop and other activities
• Timely and correct feedback on work orders, weekly report and monthly report
• Working closely with sales team to satisfy customer
• Maintain proper PPEs’ being issued, ensure service vehicle is in good and clean condition, upkeep personal tools & equipment and work area
• Provide technical support to marine sales, review new products and product information, visit customer sites, as and when required, to inspect equipment.
• Warranty Claims - Review and process warranty claims for industrial and oil free products of marine business with Technical Support Team
QUALIFICATION
[Experience/Education]
• Minimum 2-year hands on working experience related to air compressor industry
• Certificate / Diploma in mechanical / Electric-Mechanical discipline
[Knowledge/Skill]
• Computer literate and a self-starter with the ability to read technical manuals and prepare technical/ service reports in English.
• Mechanical / electric-mechanical troubleshooting skills
• Able to work as a team and customer oriented.
• Self-motivated and able to work independently in a challenging and demanding environment.
• Able to write and communicate verbally in English.
• Analytical and detail oriented
* Submission of recommendation letter along with CV preferred
* Please submit only the minimum personal information required for the recruitment process.
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