Inside Service Sales Representative - 12 Month Contract

Your role

Bring your curiosity to work as our next Inside Service Sales Representative - 12-Month Contract. You will be part of our Medical Gas Solutions Service team reporting to the Business Line Manager - Aftermarket. In this role, you will combine your technical expertise and customer-facing skills to support our service department by preparing quotations to ensure customers have the right service solutions for their needs. This Inside Service Sales Representative position is ideal for someone who enjoys technical problem-solving, parts sourcing, and working closely with both customers and internal service teams. 

Short Description

This position is a fixed-term contract position with a term of 12 months. If you share our passion for delivering technical solutions and providing excellent customer service, we invite you to apply for this Inside Service Sales Representative role today.

Your day-to-day

• Serve as primary internal contact for customers and service technicians regarding preventative maintenance agreements, service parts, pricing and availability
• Qualify inbound leads and opportunities, identify customer requirements, and recommend appropriate technical solutions
• Prepare accurate and timely quotations and respond to customer requests for quotations and proposals (RFQ/RFP) with high level of responsiveness and professionalism
• Maintain win/loss status of all service quotations and follow up on quotes and proposals to drive conversion and meet/exceed inside sales targets
• Maintain a list of Preventative Maintenance Agreements (PMA) and notify customers of upcoming services and contracts coming due for renewal
• Collaborate with engineering, service, and purchasing to confirm feasibility, lead times, and special requirements

Your skills and experience

• OSSD
• 2+ years experience in inside sales, technical sales, applications engineering, or customer support in a B2B environment
• Mechanical / electrical / technical aptitude
• Experience preparing quotations and proposals
• Excellent communication skills with ability to explain technical concepts to technical and non-technical contacts
• Proficient with MS Office and customer / sales / quotation management software systems

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your compensation and benefits

We offer compensation that reflects the skills, experience, and responsibilities of the role. Pay also depends on the country where the job role is based, as compensation practices vary across our markets. During the recruitment process, we share clear information about the pay and benefits for your location, so you know what to expect before moving forward.

• Pay: $50,000.00 to $56,000.00 annual salary with montly commission structure

#CAV

Your location

This role requires working on-site at our Cambridge, Ontario office. You will join a dynamic team and benefit from face-to-face collaboration.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

Talent Acquisition: Jennifer McComb, jennifer.mccomb@class1inc.com