Inside Sales Representative (Based in Thailand)

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your Role

We are looking for a motivated and well-spoken inside sales representative to join our sales team in “SEA excluding Indonesia” team based in Thailand. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process by utilizing digital tools or tele-sales channels where on-site is not mandatory. You should be able to close sales and meet targets. A top inside sales representative should also be very competitive, a good listener, having superb interpersonal skills and thriving to interact with people digitally as well as over phone.

Mission:

• Lead generation and qualification for the business
• Efficiently manage on prospect process to drive business growth
• Proactively execute sales process from starting until closing remotely by utilizing digital tools
• Supporting business line on pricing analysis on key account and each products group
• Growing Ecom sales for the business

Roles & Responsibilities:

Lead generation & qualification

• Generate leads from digital and physical prospecting activities
• Qualify leads coming from various sources:
  • Representative such as Service, Field Sales, Inside Sales, Customer Service, etc.
  • Prospecting activities such as seminars, webinars, cold calling, etc.
  • Digital source such as Company website, LINE, Webinar, etc.

Prospecting

• Be the first point of contact to inquiries from prospect on our products and solutions.
• Responsible for finding new prospect accounts or reactivation on sleeping accounts by promoting on Atlas Copco products portfolio (All) to drive sales revenue growth. 
• Promote value added activities such as seminars, webinars (Work closely to marketing team). Support field sales with preparation of material for sales meetings.
• Proactively prospect, qualify, and develop new sales opportunities by planning and organizing a daily agenda of customer outreach using warm and hot leads.
• Share those opportunities where are not standard products (Not Pneumatic Assembly, Grinders, Drills, PRO, Air Motors) to sales team to execute.
• Use business intelligence data to identify where competition is present, and we are not

Sales Process Management & Pricing Analysis

• Independently sell Atlas Copco's standard product ranges (Pneumatic Assembly, Grinders, Drills, PRO, Air Motors) where the need for customer contact on site is not mandatory.​
• Proactively execute sales process from unqualified opportunities, following up and closing business opportunities remotely by utilizing digital tools.
• Maintain an in-depth understanding of standard products portfolio (Pneumatic Assembly, Grinders, Drills, PRO, Air Motors), product features and updates to be able to explain, promote, and upsell to those existing customers or new customers
• Continually develop sales techniques and strategies to close sales and achieve sales targets and goals.
• Capitalize on available technological advances and BI reports to effectively communicate, drive business, and enhance the sales process.
• Improve customer experience by striving to understand and anticipate needs and expectations, proactively providing clear and honest communication, and ensuring data entry accuracy.
• Support customers by providing standard products (Pneumatic Assembly, Grinders, Drills, PRO, Air Motors) quotations and answering questions about credit terms, pricing, and availability, then follow up until closing.
• Review and verify the accuracy of customer orders; prepare and submit sales orders for order entry, finance, and contracts teams. Ensure seamless cross-functional handovers. 
• Ensure data integrity and manage sales activities and pipeline within the CRM database (Salesforces).
• Support in pricing analysis of key accounts and each product group

Grow e-commerce (Ecom) sales

• Actively drive user adoption and sales on the Smart portal
• Add and train distributors as well as direct customers on using smart portal

 
To succeed, you will need  

Experiences Requirements

• Minimum 3-5 years’ experience in inside sales, sales or business development on tightening tools business.
• Experiences with CRMs and ERPs (C4C, Salesforce, SAP, Oracle or similar) required.
• Previous experience in a fast-paced environment with quote generation required.
• Ability to understand of industrial technical solutions and apply to the needs of customers.
• Demonstrated proficiency in MS Office (Excel, Outlook, PowerPoint)
• Must be comfortable performing high volume, repetitive tasks with accurate data entry skills.
• Demonstrated proficiency using digital tools / tele-sales tools on implementation of sales process from start to closing the deal
• Previous experience in an inbound or outbound call center a plus.
• Excellent communication skills in Thai
• Fair level in English (Internal products learning, e-mail communication)

Soft Skills Requirements

• Curious, quick learner & high energy
• Social, communicative and a team player
• Adaptable and self-managed
• Leadership
• Thriving to interact with people digitally as well as over phone
• Muti tasking skills
• Result oriented

In return, we offer you

• Opportunities for career growth and development: Atlas Copco is a global company with a strong track record of innovation and growth. The company offers a variety of opportunities for career growth and development, including training and development programs, mentorship opportunities, and international assignments.
• A diverse and inclusive work environment: Atlas Copco is committed to creating a diverse and inclusive work environment where everyone feels valued and respected. The company has several initiatives in place to promote diversity and inclusion, such as employee resource groups, unconscious bias training, and a focus on hiring and promoting women and minorities.
• A chance to make a difference: Atlas Copco is a leading provider of sustainable solutions for the world's industries. The company's products and services help to improve the efficiency and productivity of businesses, while also reducing their environmental impact. Employees at Atlas Copco has opportunity to make a real difference in the world by working for a company that is committed to sustainability.

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City
Chachoengsao

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