Service Engineer

Your Role

• To provide full and professional company product services at customer premises or workshop
• To diagnose problematic and inefficient performance of all company brand products and take appropriate action to rectify performance
• To provide company product software debugging and troubleshooting and ensure software back to work properly
• To identify and source spare parts and consumables required for the responsible service jobs
• To carry out calibration, testing, programming and certification of service job assigned according to company standard procedures
• To flexible undertake ad-hoc service jobs as necessary both at customer site which may out of normal working environment
• To arrange workshop equipment and replacement parts ready for service jobs and timely manage recording balance of those equipment and parts
• To create service document and report according to company or customer standard
• To raise red flag or request for support when there is business or technical risk
• To follow strictly on safety, health, environment and quality policy and report safety risks to prevent future accident
• To follow and fulfill all documents to meet both internal and external audit requirements
• To fulfill other requirements assigned from manager/supervisor

 
To succeed, you will need  

• Good engineering skills, with at least 1 year experience in an Engineering service environment
• Proactive service mindset with high degree of flexibility
• Team working with good collaboration with both customers and colleagues
• Self motivation and autonomy
• Standard office software (MS Team, MS Office and Sharepoints)
• IT Network and database knowledge (RavenDB will be an advantage)
• PLC programming will be an advantage
• Coding capability is a plus (C, C++, Visual Basic)

In return, we offer you

Attractive income.

International standard benefit and compensation. 

Good career path.

Founded in 1914 Desoutter Industrial Tools is a global leader in electric assembly tools serving a wide range of assembly and manufacturing operations, including Aerospace, Automotive, Light and Heavy Vehicles, Off-Road, General Industry. Desoutter offers a comprehensive range of Solutions (tools, service and projects) to meet the specific demands of local and global customers in over 170 countries. The company designs, develops and delivers innovative quality industrial tool solutions, including air and electric Screwdrivers, Advanced Assembly Tools, Advanced Drilling Units and Torque Measureme