Service Sales Engineer SAS (Thailand)

Your role

As a Service Sales Engineer, your mission is to drive sales growth for our service business by leveraging your technical expertise and understanding of customer needs. Reporting to theTeam Leader – Service, you will work closely with the engineering and service product teams to implement effective service sales strategies.

Short Description

Your day-to-day

• Drive service, spare parts, retrofit, and optimization sales with existing customers to achieve annual targets
• Identify and develop new service opportunities through regular customer visits
• Provide on‑site technical support, troubleshooting, and first‑level emergency response
• Support Team Leader with technical and cost studies for project proposals and bidding
• Collaborate closely with service operations, Application Centre, R&D, machine tool builders, and contractors
• Develop and manage service contracts, PMs, retrofits, optimization projects, and training
• Execute projects on time, within budget, and in line with quality standards
• Use CRM tools (e.g. Salesforce) to track quotes, forecast opportunities, and improve sales efficiency
• Maintain installed base data and map service potential customers
• Build strong customer relationships to ensure high satisfaction, fast response, and timely feedback
• Prepare reports, activity records, and status updates as required

Your skills and experience

• Experience & Skill requirements

  • Strong experiences in sales development and understand clearly on sales process
  • Experiences in value proposition selling to customers
  • Experiences or understand the need of customers on after sales service
  • Experiences in working with both sales team and service team would be a plus
  • Strong negotiation, communication and interpersonal relation skills
  • Self-motivated
  • Good presentation skills,
  • Proactive, Goal-oriented,
  • Strong negotiation, communication and interpersonal relation skills

  Qualification

  • Bachelor or higher degree in Mechanical or Electrical Engineering or similar experiences in mechanical or electrical installation.
  • Capability to work both sales & technical functions
  • English and Microsoft Office is mandatory.
  • Willing to travel abroad and in Thailand.
  • Able to drive a car and having driving license.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your compensation and benefits

We offer compensation that reflects the skills, experience, and responsibilities of the role. Pay also depends on the country where the job role is based, as compensation practices vary across our markets. During the recruitment process, we share clear information about the pay and benefits for your location, so you know what to expect before moving forward.

Your location

This position is located in Thailand supporting customers in all SEA customers. In addition outside territory may be required.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us.