Service Engineer 服务工程师
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
Join us on our journey for a better tomorrow.
Your Role
General Function & Key Objectives:
Safety protection and environmental requirements
安全防范和环保要求
Always carry out the working principle of safety first. Implement service work safety standards effectively to prevent the occurrence of security incidents.
始终贯彻执行安全第一的工作原则。有效执行服务工作安全规范，预防安全事故的发生。
Implement quality, safety and environmental requirements strictly.
严格贯彻执行质量、安全及环保相关的规范要求。
Improve customer satisfaction by providing quality services
提供优质服务提高客户满意度
Compliance with the service processes and policy strictly and provide customers with quality and efficient services actively to enhance field service standards and reflect the professional image of the service.
严格遵守服务流程和规范，积极主动为客户提供优质高效的服务，提升现场服务标准、体现服务专业形象。
Understand and feedback the customers’ service requirement initiatively and provide a sustainable solution.
主动了解并反馈服务客户的服务需求，提出合理解决方案。
According to training and self-study, improve own service capacity and sales skills.
通过培训课程和自我学习不断提高自身服务能力和销售能力。
Develop sales performance through quality service.
通过优质服务有效提升销售业绩。
Understand customer needs through service and assist regional service team members to develop aftermarket products market and complete sales target. According to regional arrangements, be responsible for the sales target of the designated customer and complete our own labor goal.
通过服务了解客户需求，协助区域团队成员开拓售后产品市场，完成公司售后销售目标。根据区域安排对指定客户的销售目标负责,完成自己的工时目标。
Develop and manage region dealers and key accounts. Assist dealers complete the sales target.
发展和管理区域经销商和大客户，协助经销商完成销售目标。
Enhance products ’competitiveness continuously by putting forward rationalization proposals relying on our own technical advantaged and provide customers with service products in line with market demand.
发挥自身技术优势提出合理化建议，不断提升产品竞争力，为客户提供符合市场需求的服务产品。
To succeed, you will need
Education and Experience Requirements:
Machinery, electrical and etc. College degree or above.
机械、电气等专业大专以及以上学历；
Familiar with compressor, generator, light tower, water pump
熟悉压缩机、发电机、灯车和水泵；
2 year experience in above industry, especially sales experience
2年以上上述行业工作经验,尤其是相关的销售经验。
Language Ability: (English & Mandarin)
Can read English instruction and parts book.
能阅读英文说明书和手册。
Training & Skill Development:
Familiar with MS software and other normal tools
能熟练使用电脑常用工具和软件。
General Work Attitude:
Strong communicate competence and customer service consciousness
较强的沟通能力和客户服务意识；
Strong operational ability, stand hard work, work steadily and earnestly
动手能力强, 吃苦耐劳; 工作踏实, 认真负责。
Have the experience of repairing compressor, engine, mechanical, electrical and hydraulic equipment
具有柴油发动机、空气压缩机、机械、电气、液压维修经验
Others:
Willing to travel, and have driving license.
适应出差, 有驾照。
Willing to work in other region and travel to high altitude
适应驻外工作和高海拔地区出差
In return, we offer you
A friendly, family-like atmosphere.
Plenty of opportunities to grow and develop.
A culture known for respectful interaction, ethical behavior and integrity.
Potential to see your ideas realized and to make an impact.
New challenges and new things to learn every day.
Access to global job opportunities, as part of the Atlas Copco Group.
As the right candidate, you will work for a market leading multinational company. In Atlas Copco, we believe in lifelong learning and there is always a better way, you will have a good opportunity of learning and development.
City
Chengdu
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.