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Service Demand Planner

Functional area:  Supply Chain/Logistics
Location:  Korea, Republic of
City:  CheonAn
Company name:  Edwards Korea Ltd
Date of posting:  Aug 11, 2026

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본 포지션은 에드워드 코리아 글로벌 서비스 비즈니스의 수요관리(Demand Planning) 및 Forecasting 업무를 담당하며, 현재 진행 중인 글로벌 Kinaxis 기반 Demand Planning System 전환 프로젝트에도 참여하게 됩니다.초기에는 기존 SAP APO 시스템에서 Kinaxis로의 전환 과정에서 데이터 검증, 프로세스 개선, UAT 및 시스템 안정화를 지원하며, 전환 완료 후에는 글로벌 서비스 조직의 Demand Planning & Forecasting 업무를 담당하게 됩니다.글로벌 및 각 지역의 VSS Customer Care / Product Manager / Supply Chain 조직과 협업하며, 수요예측, 데이터 분석 및 프로세스 개선을 폭넓게 경험할 수 있는 포지션입니다.

Short Description

This role drives accurate and collaborative forecasting across VSS product groups, aligning with global and regional stakeholders to support business goals. Service Demand Planner leads the development of insightful reporting and ensures data integrity to empower strategic decision-making in global PC/DC/CC. The Service Demand Planner collaborates with PM/Marketing to consolidate long-term forecasts and support 3-year planning, and contributes to sustainable business growth. This role continuously enhances forecasting tools and processes through cross-functional projects and digital innovation. Through contributions to business reviews and supply chain initiatives, this role ensures demand planning is integrated into broader organizational success.

Job Responsibilities

  1. Demand Planning & Supply Chain Project Involvement
    • Support the Demand Planning Lead in adapting demand planning activities during transition to forecasting systems, processes, and related global supply chain initiatives.
    • Provide analytical support and ensure demand planning considerations are integrated into project outcomes.
    • Continuously improve demand planning processes by identifying systemic issues, proposing innovative solutions, and driving alignment across stakeholders to ensure seamless execution and continuous improvement.

 

  1. Forecasting Execution & Coordination
    • Take ownership of monthly demand forecasting activities across VSS product groups, ensuring alignment with global stakeholders such as STC/PC/DC/CC teams.
    • Coordinate with regional stakeholders to consolidate inputs and drive forecast accuracy improvements.
    • Lead the onboarding and data integration process for forecasting tools in newly acquired businesses.

 

  1. Mid-to-Long Term Planning
    • Act as the point of contact for gathering business growth forecasts from Finance and Marketing.
    • Lead the consolidation and analysis of data to support the creation of 3-year demand plans.

 

  1. Reporting & Analysis
    • Responsible for the generation of Power BI reports (e.g., Forecast vs. Demand vs. Actual, Forecast Accuracy).
    • Review and validate report outputs from current planning tools, Kinaxis or other approved reporting platforms, to ensure data integrity, consistency, business relevance, and timely insight delivery to stakeholders.
    • Provide data-driven recommendations to improve forecast quality and support business decision-making.

 

  1. Forecasting Process & Tool Enhancement
    • Take initiative in identifying areas for improvement in forecasting processes and tools.
    • Lead small-scale improvement projects in collaboration with Marketing and Digitalization teams to enhance efficiency and automation.

 

  1. Cross-functional Collaboration & Guidance
    • Proactively support demand-related issue resolution by leveraging data-driven insights, collaborating with cross-functional teams (e.g., Sales, Marketing, Supply planning, end to end supply chain team, VTIS team, VTBA team), and implementing preventive measures to enhance forecast accuracy and responsiveness.
    • Provide guidance and knowledge sharing to multidivisional global team on forecasting tools, processes, and best practices.

 

 

Your skills and experience

Education

    • Bachelor’s degree in Supply Chain Management, Business Administration, Data Analytics, or a related field is required.

 

Relevant Experience

    • 3+ years of experience in demand planning, supply chain planning, manufacturing planning, logistics, purchasing, data analysis or related business planning areas.
    • Experience in a global organization is preferred.
    • Experience in planning system transfer or implementation, data validation, process improvement or project support is preferred.
    • Experience or understanding of service repair business or after-sales business is beneficial.

 

Knowledge Areas/Skills (minimum level of knowledge to fullfil the role’s responsibilities)

    • Good understanding of demand planning, forecasting, supply chain planning, and data-driven decision-making.
    • Strong ability to analyze complex data sets and generate actionable insights using tools like Power BI, Excel.
    • Experience with ERP, forecasting or planning tools such as SAP APO, Kinaxis, SAP IBP, Oracle Demantra, Anaplan, or similar platforms is essential.
    • Excellent interpersonal skills and presentation skills to coordinate with global stakeholders and facilitate meetings.
    • Skilled in resolving demand-related issues through data-driven approaches and cross-functional teamwork.

 

Other Requirements (e.g. Language skills; competencies; expected travel requirements)

    • Highly motivated and strong at self management.
    • Fluent in both written and verbal English.
    • Open minded, willing-to-do attitude is a must.
    • Flexible to work in a global time zone.
    • Business travel eligibility.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

Talent Acquisition: Sunny Park, sunny.park@edwardsvacuum.com

About Edwards

Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&D applications.

Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.

 

 

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