TMS Sustaining Team Manager
Your role
An exciting opportunity to join the Thermal Management Solutions (TMS) segment of Edwards business during a huge transition and period of growth. Focused on penetrating our existing Edwards customers with differentiated technology and helping shape and manage an already well-defined future roadmap of innovative products.
Edwards has strong clear leadership position in pumps & abatement but is now looking at opportunity to gain share in TMS products. This role is a critical role within the team to drive and establish the TMS sustaining team that ensures released products continue to meet customer expectations, business objectives, and maintain the products through the rest of their product lifecycle. Reliability, compliance adherence, cost effectiveness, and quality are core to those expectations.
Key Responsibilities:
- Lead, coach, and develop a multidisciplinary sustaining engineering team
- Manage team workload, priorities, capacity, and resourcing across multiple product lines
- Own post‑launch sustaining activities, including issue resolution, design updates, and lifecycle management
- Drive root cause analysis, corrective actions, and change management
- Ensure products remain reliable, compliant, and cost‑effective throughout their lifecycle
- Collaborate closely with Engineering, Quality, Regulatory, Manufacturing, Supply Chain, and Customer Support
- Champion customer experience and continuous product improvement using field data and feedback
- Feed product and app feature insights into software and NPI teams
- Ensure compliance with safety, regulatory, quality, and internal standards
- Improve sustaining processes, tools, KPIs, and drive continuous improvement initiatives
To succeed, you will need
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
Do you have:
- Degree in Science/Engineering or equivalent, with 5+ years’ relevant experience.
- Proven leadership of engineering/technical teams.
- Experience across product lifecycle; post‑launch support a plus.
- Strong cross‑functional product support and process‑improvement skills.
- Advantageous: thermal systems, chemical handling, semiconductor industry.
- Familiar with certifications (CE/UL), cost management, and design/lifecycle changes.
- Strong organisation, communication, scheduling, and estimating skills.
- Fluent English; proficient in Microsoft Office.
- Strong team player; able to plan team size/skills effectively.
- Based in Clevedon, UK; minimal travel (approx. one trip/year).
In return, we offer
- Culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Comprehensive compensation and benefits
- Health and well-being
Job location
This role requires you to work on-site at our Product Company in Clevedon, UK. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.
Contact information
Talent Acquisition Team: Tracey Brailey
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