Service Engineer
Your role
Key Responsibilities
1. Service & Operations Management
- Ensure maximum uptime of CNG stations within the assigned territory.
- Manage O&M contracts, inventory, subcontractors, and preventive maintenance activities.
- Oversee commissioning, service reporting, job closure, invoicing, and payment follow-up.
- Ensure compliance with service agreements and legal requirements.
- Plan and deliver technical training for dealers and customers.
2. Customer Relationship Management
- Build and maintain strong relationships with customers, consultants, and technical teams.
- Conduct regular customer visits and ensure high service satisfaction.
3. Compliance & Governance
- Adhere to Atlas Copco's Vision, Mission, Core Values, Business Code of Conduct, and SHE guidelines.
- Ensure compliance with all company policies and procedures.
4. Coordination & Business Support
- Coordinate effectively with order execution, PC, ISC, and service teams.
- Provide prompt resolution of customer queries.
- Take ownership of all CNG service, technical, and operational activities within the assigned territory.
To succeed, you will need
Experience requirements - 2 to 3 years of service experience is required, with prior exposure to the CNG Compressor being preferred.
Educational requirements - Degree/Diploma in Mechanical or Electrical Engineering is required.
Personality requirements
- Result oriented with a self-motivating personality
- Strong communication skills in English & presentation skill
- Strong leadership skills, able to work in a team at all levels
- Ready to travel extensively
In return, we offer
- Culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Comprehensive compensation and benefits
- Health and well-being
Job location
You will be part of our customer center in Coimbatore. You will join a dynamic field service team, working remotely and spending a significant amount of time traveling to visit customers within your designated area, India (IN).
Contact information
Talent Acquisition Team: Atlas Copco Group
Over 110 years of experience
Since 1901, CP has delivered reliability with a deep understanding of customer needs. We are a global manufacturer of high-performance power tools, air compressors, generators, light towers, and hydraulic equipment for professional and industrial applications. Our products are engineered for performance and lasting customer value. People. Passion. Performance. This is our promise.