Key Account Manager m/w/d

Your role

The Key Account Manager is responsible for establishing Edwards as a leading partner for vacuum and exhaust air purification technology with a defined customer base to achieve sustainable sales and profitable growth.

To succeed, you will need

• Build strong customer relationships at all levels with the customer to understand their problems and create an excellent customer experience.
• Work closely with the regional product manager, applications and management team to develop successful strategies for market penetration and adoption, product positioning and product roadmap alignment.
• Development of a clear account strategy that is aligned with the corporate strategy in order to achieve the objectives at regional, divisional and company level.
• Supports Edwards' safety and environmental objectives and is responsible for compliance with all relevant legislation.
• Manage the purchasing agreement between the customer and Edwards. For clients with international activities, liaising on contracts with account managers in other locations.
• Identify the resources required to support the customer site in line with sales targets
• Ensure that all proposals/new business discussions with regional clients are aligned with Edwards' business objectives and the client's overall strategy.
• Monitor forecasted sales volume, delivery and special requirements at customer locations. Updates forecasts as needed to ensure accurate demand planning and adherence to customer budgets.
• Tracks and reports quarterly scorecard and ensures required information is submitted accurately and on time.
• Managing/coordinating communication in the event of escalations

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-sites and in Dresden, Germany.

Contact information

 Talent Acquisition Team: Roberta Bracey