Operations Manager STC Dublin

Your role

• Provides focal point for divisional leadership teams – VTS/VSS for remanufactured pumps, AVI for offsite manufacturing. This may also include Distributed manufacturing for all divisions.
• Oversees the Services business to achieve annual business goals for revenue & gross profit in coordination with the regional and Global STC services strategies and provide monthly reports. 
• Manages service process improvement, manpower loading, equipment and material needs, and accurate control of all inventories.
• Manages and drives all customer issues to closure or initiates support when required.
• Manages and develops the service team leaders daily to optimize resource utilization, quality and on-time delivery, time reporting, prioritize and coordinate daily workload, dealing with day-to-day employee issues, and interface with the service team leaders.
• Oversees operational expense budgets within agreed upon targets. Evaluates assigned staff skills, develops and deploys employee development programs.
• Manages human resources, including selection, recommends staffing levels and changes in accordance with company and departmental mission, coaching, discipline, manpower planning and motivation of staff. 
• Develops, generates and provides strategic analysis reports (with focus on reason for variance deviation between planned and actual) for Key Performance Indicators such as capacity planning, on-time delivery, turn-around-time (TAT), quality, labor hour cost, etc.
• Interfaces with appropriate STC personnel (BLM, SHE, HR, Quality, Engineering) on priorities, strategies, and issues and reports into the monthly divisional meetings (BRMs)
• Ensures that safety standards (SHE) are met and the cleanliness (5S standards) of the shop.
• Develops and maintain Quality & ISO procedures, work instructions within the ISO certification guidelines.
• Develops and implement adequate and visible measures that are linked to continuous improvement.
• Champion VTPS guidelines and principles.

To succeed, you will need

• A university degree/HND level qualification (or local equivalent) in an engineering discipline or business.
• Minimum of 5 years of experience in technical product Manufacturing/Re-Manufacturing Operations/Management
• Strong communication skills, organizational awareness and impact and influencing skills area prerequisite.
• Proven experience of change management, teamwork, active listening, communication, collaboration, and empathy essential. Resource management and development are desirable.
• Understanding of basic manufacturing financial concepts (i.e. Efficiency and Overhead Variance, etc.)
• Knowledge of vacuum technology and service experience is an asset.
• Accuracy and attention to detail is a must.
• Proficient in Microsoft Office suite, orientation in modern IT structures and processes. SAP, MS Project, is highly desirable.
• Proficient in English – written and speaking.

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

This role requires you to work on-site at our office in Dublin, Ireland (IE). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.
We welcome applications from a broad, international talent pool. Please note that the successful candidate will be employed under local plus terms and conditions in the hiring country

Contact information

 Talent Acquisition Team: Martina Bednarova