Technical Support Engineer

Functional area:  Engineering
Country:  Turkey
City:  Edirne
Company name:  Atlas Copco Makinalari Imalat AS
Date of posting:  Sep 6, 2019

Your future job

  • Offering day by day timely service support to the Customer Centres via the service call database.
  • Continuously improve the product quality by a proactive failure reporting follow up. This includes analysing warranty reports, be the driving force in the technical committee meetings (TCM) and participating in the product quality meetings (PQM).
  • Play an active role in product development to assure the highest level of serviceability and lowest lifecycle cost by giving a strong involvement in the project team meetings (PTM).
  • Prepare and Provide Spare parts list, Service kits, maintenance schedule for the machines.
  • Ensure the documentation like parts manual, operation manual are inline with the CTS requirements, 
  • Provide accurate and up to date service information related to the product range.
  • Provide and develop technical training in conjunction with the competence development group.

 

Technical knowledge on compressors and/or compressed air ancillaries is a necessity.

3 to 5 years exposure to a similar technical environment.

Software skills e.g. MS Office, Lotus Notes, BPCS, Novision , would be an asset

  • Work closely with engineering team for CAPA on warranty failures and new product development

 

We add value wherever we do business

The Atlas Copco Group serves customers through innovative compressors, vacuum solutions, generators, pumps, power tools and assembly systems. We are a global and diverse Group of many strong brands and around 34 000 employees representing different cultures in more than 180 countries. We have a wide range of positions so whatever your interests or area of expertise, we offer interesting challenges and the opportunity to grow.

Passionate people create exceptional things. We believe in challenging the status quo, always looking for a better way. Our leading edge technology enables us to innovate for a sustainable future. We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere.

Learn more at www.atlascopcogroup.com