AIS Manager_Service Sales

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Job Title: Manager_Service Sales

Business Area: IT (Industrial Technique / 산업 기술 사업부문)

Division: AIS (Industrial Technique Service / 산업 기술 서비스 사업부)

Business Line: SCE / SAS

Reporting to: Business Line Manager_AIS

Location: Gwangmyeong

[Purpose of this Job]

• Maximise the sale of service contracts and service solutions.
• Develop new customers, promote service products & solution and achieve sales revenue

[Duties & Responsibility]

• Adhere to all Company policies, procedure, business ethics, and code on all sales activities
• Perform SWOT analysis for the service market including distributor’s customers, collect information about competition, potential market volume, current market share and customers’ feedback.
• Plan and organize sales activities and visits to potential customers to develop the business.
• Cooperate with customer, collect customer’s needs, analyze the application and provide solution to satisfy customer with values.
• Maintain highest possible customer relationship through a one-to-one concept strategy.
• Build, maintain, broaden and strengthen good relationship with customers
• Cooperate with service operations to achieve customer satisfaction.
• Compile and submit monthly reports on service sales, lost orders and competition.
• Make report as per required by BLM on all sales related activities and market information Customer.
• Attend training and to develop relevant knowledge and skills.

[Qualification]

• More than 10 years of experience in sales in industrial area
• Good command of Korean and English, both written and spoken
• Degree in technical/engineering or business discipline
• Self-motivated and sense of urgency
• Good of sales presentation, planning and organizational skills
• Have an excellent interpersonal and communication skills
• Able to positively persuade, convince and impress others in order to achieve results.

[KPI]

• Achieve Sales target: order received & order invoice
• NPS
• Report related sales activities

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