Field Service Engineer

Your role

We are looking for a skilled and motivated Field Service Engineer to join our Service Team. In this role, you will install, maintain, and troubleshoot a range of technical systems and equipment at customer sites. You’ll work closely with customers and colleagues to deliver reliable solutions, technical expertise, and excellent service.

This is a hands-on role suited to someone who enjoys problem-solving, building positive relationships, and working both independently and as part of a supportive team.

• Carry out service, maintenance, and repair work on electrical and mechanical equipment
• Work safely in line with company policies and customer site requirements
• Communicate effectively with customers, contractors, and colleagues throughout projects
• Coordinate service visits with the wider service team
• Participate in the on-call rota alongside fellow engineers
• Provide technical support, guidance, and advice to customers
• Complete service documentation accurately and thoroughly
• Keep up to date with product developments, technical knowledge, and industry best practice
• Support and mentor junior engineers and apprentices where appropriate
• Deliver excellent customer service and maintain professional relationships
• Ensure work areas, tools, and company vehicles are kept clean, tidy, and safe

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

• Level 3 qualification, apprenticeship, or equivalent in a relevant engineering discipline
• Full UK driving licence
• Enthusiastic and proactive
• Organised with good attention to detail
• A strong communicator with a customer-focused approach
• A collaborative team player
• A practical problem solver who takes pride in their work

In return, we offer

• A competitive salary and overtime opportunities
• 25 days annual leave plus bank holidays
• Company vehicle and mobile phone
• Ongoing training, learning, and development opportunities
• A supportive team environment where your skills and contributions are valued
• Opportunities to develop your career within a growing business
• Variety in your role, working with different customers and equipment across multiple sites

Contact information

 Talent Acquisition Team: Harriet Strauss