Service Sales Engineer - South Region

As a Service Sales Engineer - South Region, your mission is to maximize sustainable growth of our VTS business by promoting service products to new and existing customers per business plans, representing VTBA in a manner that all products are promoted. You will report to the Regional Service Sales Manager - VTS North America.

 

You will

• Plan and prioritize sales activities and customer contacts to meet business targets, managing time and productivity.
• Collaborate with the service aftermarket team to ensure customer satisfaction.
• Provide timely, accurate market information to management, including pricing, competitor status, and key regional issues.
• Prepare proposals for assigned service products, calculating sales prices using the discount strategy and quoting tools.
• Build and maintain strong customer relationships at all levels and ensure high aftermarket service standards.
• Monitor and report activities by updating CRM with visit reports, opportunities, and quotation status.
• Work with Finance to improve receivables and overdue performance.
• Coordinate with colleagues from other Divisions to enhance customer relationships and business results.
• Attend sales meetings and follow up on actions to grow the business through Installed base development.
• Handle ad-hoc projects related to VTS, including new products and marketing campaigns.
• Provide regular customer feedback and information.

We encourage applications from candidates with diverse experiences and perspectives.

You should have at least 3 years of relevant industrial service sales experience, preferably in the vacuum industry.

 

Knowledge Areas:

• Value-based selling for service business
• Strong technical understanding and adaptability to new products
• Experience in industrial environments, ideally with engineering background
• Optimized territory management
• Effective sales techniques and skills

Critical Skills:

• Demonstrate courage and integrity
• Commitment to customer satisfaction
• Drive for results
• Resilience under pressure and learning from setbacks
• Interest in market and competition
• Proactive and open mindset
• Collaborate closely with VTS Business Development Manager and sales engineers
• Build relationships with internal and external stakeholders
• Communicate persuasively
• Understand and manage body language

Other Requirements:

• Excellent English communication skills
• Confidence in customer interactions
• Frequent travel (10% local, up to 50% overnight)
• Proficient in Microsoft Office (Word, Excel)
• SAP experience preferred.