Key Account Manager
Your role
• Establish, and maintain strong contacts with existing and new customers/OEMs at all levels of their organisation in order to foster good working relationships and promote business opportunities
• Conduct customer negotiations at all levels (fab manager, manager, engineers, …), enjoining the assistance of other Edwards managers when required to win the business and thereafter maintain continuity throughout the sales and service and after care activities
• Participate and monitor sales forecast budget • Management of Sales: Make sales to agreed targets: closing deals, Present integrated/full range of EDWARDS products and services, develop customer mind-set to ‘single source’ concept, Manage customer expectations in line with strategic plan
• Identify new opportunities
• Report on competitive activities
• Create customer perception of EDWARDS excellence
• Make use of the whole organisation to create value in customers eyes
• Establish strategic plans for penetration of new products in strategy accounts
• Take any tasks / projects assigned by the immediate manager/supervisor.
To succeed, you will need
1. Bachalor degree or above
2. >3 years of sales experience (semiconductor is preferred)
3. Good commercial and technical competence to command customers' respect. 4. Knowledge and experience of semi process equipment and their requirement for vacuum, exhaust gas management.5. Experience of well managing customer accounts
6. Good interpersonal and negotiation skills both on an individual and team basis.
7. Experience of service sales or service maintenance is preferred.
8. The job requires frequent inland travel
In return, we offer
- Culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Comprehensive compensation and benefits
- Health and well-being
Job location
On-Site
This role requires you to work on-site at our office in Hsinchu, Taiwan (TW). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.
Contact information
Talent Acquisition Team: Candice Wu
About Edwards
Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&D applications.
Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.