Inside Sales Engineer

Your role

As an Inside Sales Engineer, your role is to enhance our sales operations and ensuring exceptional customer experiences. Your contributions will empower our sales representatives to achieve their targets and drive business growth. You will report to Sales Area Manager.

• You will provide administrative and logistical support to the sales team, ensuring our customer databases are up-to-date and managing order processing seamlessly. 
• You will act as the first point of contact for clients, handling inquiries and providing order updates to build lasting customer relationships. 
• You will have your own installbased customer to maintain and specifically retain lost boy customer.
• You will collaborate with external sales, marketing, supply chain, and finance departments to ensure timely product delivery and inventory availability, making sure everything runs smoothly. 
• You will address challenges efficiently through effective communication and problem-solving skills, ensuring a smooth and hassle-free sales process.
• You will manage the entire order process, ensuring accuracy and resolving any issues that arise to facilitate smooth transactions.

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role. 

• Customer Relationship Management: You effectively manage and improve customer relationships, ensuring long-term satisfaction and loyalty. 
• Customer Support: You provide exceptional support to customers, addressing their concerns and resolving issues promptly and efficiently.
• After Sales Support: You deliver excellent post-purchase support, maintaining customer satisfaction and encouraging repeat business.
• Detail-Oriented: You exhibit a keen eye for detail, ensuring accuracy in all tasks, from documentation to communication.
• Troubleshooting: You are adept at identifying and solving technical and procedural issues, minimizing downtime and enhancing customer experience.

In return, we offer

•  Culture of trust and accountability
•  Lifelong learning and career growth
•  Innovation powered by people
•  Comprehensive compensation and benefits
•  Health and well-being

Job location

Option 1: On-Site

This role requires you to work on-site at our office in Jakarta, Indonesia (ID). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Option 2: Hybrid

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our (insert organization here) in Jakarta, Indonesia (ID).

Option 3: Remote

This role is fully remote, enabling you to work from anywhere in the world. We value results over location and provide the tools and support you need to succeed from any location.

Contact information

Talent Acquisition Zaky Binangun Septa