Human Resources Manager

Your role

• Successfully defining and executing a people strategy for Customer Center South Africa resulting in increased communication, collaboration and employee satisfaction.
• Driving and coaching on recruitment in close cooperation with hiring managers
• Employer branding
• Support in creation and execution of a local Inclusion & Diversity plan
• Inform the Management Committee of any new or modified legal aspects in relation with our Employment contracts and/or practice.
• Support the organization in relation with legal and practical issues and actions arising from the contact of employment, the termination thereof, misconduct and incapacity.
• Promote alignment of People Management processes, as defined in The Way, between the operational units through the HR meeting forum, especially with relation to the remuneration process and benefits.
• Extend the above services to all ITBA related Divisions and locations
• Coach managers in leadership and organizational development, direct leadership over assigned team.
• Report and follow up plans and progress with the GM and the business board.
• Be active in the HR global community and lead the strategy around the Employee lifecycle Engagement area.
• Perform any other function or duties as may be required whilst carrying out your duties or in terms of “The Way We Do Things”.

To succeed, you will need

• Academic degree in human resources or equivalent.
• Strong and proven leadership skills, direct or indirect.
• Strong and proven experience in organizational development.
• Strong and proven experience in HR related topics and interpersonal abilities.
• Ability to quickly understand and evaluate complex situations.
• Great communication and presentation skills.
• Fluency in English.
• Microsoft Office (Excel, PowerPoint, Word, Outlook).
• Valid driver's license.
• Understanding interpretation and implementation of Labour Laws
• Outstanding administration and organizational skills

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

This role requires you to work on-site at our office in Johannesburg, South Africa (ZA). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Contact information

 Talent Acquisition Team: Taryn Calsey Africa