General Manager Customer Center Malaysia Industrial Flow Division

Your role

The General Manager of an Atlas Copco legal unit will ensure that the legal entity conducts business appropriately, meeting legal requirements for areas of Employee Relations; Financial Management; Safety, Health & Environment; and Atlas Copco´s Code of Conduct.

You will ensure that written routines and instructions are in place, including prokura and authority delegation for responsible employees.

• Promote and develop a customer-value and customer-care driven culture
• Create sustainable, profitable growth
• Safegard integrity & transparency
• Ensure FAM & The Way are understood & applied
• Create an inculsive work environment
• Constructively interact and collaborate with other group units
• Support our position as an attractive employer
• Develop the business within the defined markets, with the objective of giving all products their best chance on the market
• Assure success in our ambition to develop market & customer share and increase market contribution
• Develop the sales and service organization in line with the business needs, to ensure stronger presence and customer satisfaction
• Leverage from digitalization across all areas of your business

Customer Focus
•    Drive customer satisfaction
•    On time in full equipment and service delivery

Talented People and Leadership
•    Right competence at the right position
•    Drive constructive feedback culture
•    Trust based, transparent organization
•    Lead by example (lean leadership)
•    Talented & empowered teams
•    Talent pipeline

Presence
•    Closest to the customer
•    Agile and proactive in response
•    Adjust to business reality
•    Brand awareness and development

Innovation
•    Adjust to market needs
•    Solution oriented sales approach
•    Market and application driven

Operational Excellence
•    Financials under control (Working Capital and P&L management)
•    Logistic & service execution excellence

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

•    The ideal candidate is a strategic, result-driven, proactive and experienced leader with a proven track record of dependability and high ethical standards, able to empower his/her team members and create a trusting and fair work environment. 
•    A good knowledge of FAM and other internal Atlas Copco internal procedures is an advantage.
•    Being familiar with EPC, OEM and end user business.
•    Experience preferably in Chemical, Petrochemical, Marine and Semiconductor business, Food & Beverage and environmental.
•    5 years of experience preferable in the pump business.

•    Bachelor’s degree in Business Administration or equivalent by experience. A Master degree is a plus. 
•    You are aware of the local culture and have good Malay language skills
•    You shall have an excellent command of English 
•    Good financial skills
•    Used to work in an international business environment

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits

Job location

This role requires you to work on-site at our office in Kuala Lumpur, Malaysia (MY). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Contact information

 Talent Acquisition Team: Karin Schmidt