Service Sales Representative
Your Role
BeaconMedaes is seeking a Service Sales Representative to support and strengthen customer relationships in the Michigan and Ohio area. This role is essential in maintaining the company's reputation for excellence in medical gas equipment solutions. The ideal candidate will have a strong technical background and a passion for customer service, ensuring BeaconMedaes remains the first choice for healthcare facilities.
This position offers a hybrid work environment, balancing time between a home office and onsite visits to healthcare facilities. The ideal candidate will maintain a professional image, uphold BeaconMedaes' core values of commitment, interaction, and innovation, and take proactive steps to enhance the company’s reputation
Primary Responsibilities:
Aftermarket Sales (90%)
• Prospect, source, and maintain quality customers in the assigned area.
• Develop action plans and schedules to achieve or exceed sales goals.
• Manage, call on, and sell aftermarket services directly to customers.
• Follow up on new leads and referrals from field activity.
• Maintain regular contact with existing and new customers, especially key accounts.
• Respond promptly to customer inquiries and provide service solutions.
• Introduce new products and service upgrades to enhance customer experience.
• Study customer needs and coordinate effective customer service strategies.
• Engage in planned prospecting activities to expand the customer base.
• Prepare and present sales materials, exhibits, and promotional programs.
• Attend exhibits, conferences, and industry events to represent BeaconMedaes.
• Prepare and present quotes, proposals, pricing, and contract renewals.
• Oversee customer service quality checks and follow-ups to ensure satisfaction.
• Maintain a professional image while upholding company values.
Personal Development (5%)
• Stay updated on aftermarket products and sales strategies through education.
• Engage in professional networking and industry organizations.
• Obtain and maintain medical gas credentials relevant to the role.
Reporting (5%)
• Prepare reports on sales activity, lost orders, and performance vs. budget.
• Provide updates on competitive developments and market trends.
• Attend and participate in weekly, bi-weekly, or monthly territory meetings.
Perform other duties assigned.
To succeed, you will need
Experience
• 3 years of relevant industrial sales experience, preferably in the medical gas industry.
Education
• Bachelor’s Degree-with business or marketing background or equivalent.
Skills
• Must be able to work independently and have excellent organizational and problem-solving skills
• Must have proven business analytical skills
• Must be able to manage multiple priorities with flexibility, a positive attitude and a strong commitment to customer service
• Must be proficient in Microsoft Office (including Word, Excel and PowerPoint)
• Must be highly customer focused with the ability to work under pressure and to work by yourself without constant supervision
• Must be willing to work overtime and a flexible schedule
• Self-directed
• Excellent interpersonal and communication skills (both verbal and written)
• Ability to motivate others
• Trustworthy, honest, responsible
In return, we offer you
Here at BeaconMedaes, we play a vital role in helping healthcare facilities sustain patients when they are at their most vulnerable — and innovation is a huge part of our lifeblood. Our brand promise, “Life is in the Details,” represents one of our core values, as patient lives literally depend on our work. And when new employees join our team, we strive to ensure they understand that medical gas is a life-safety system and a critical asset in healthcare facilities. One day, one of our moms, dads, grandparents, or children could be a patient — and we aim to ensure that every solution we provide is up to the standards that we would want for them.
Further, we know that the longevity and success of BeaconMedaes would not be possible without our people — the BeaconMedaes family. We are supported by employees who are passionate about taking care of customers, and we know that this passion is the key to our prosperity.
At BeaconMedaes we offer attractive benefits including:
• Excellent compensation package, including a flexible benefits plan, and 401 (k) retirement plan
• Health insurance/ Dental insurance/ Vision insurance
• Paid time off
• Life & Disability insurance plans
• Various wellness programs
• Voluntary benefit programs available including pet insurance, legal plans, identity protection, etc.
• We offer education assistance after 1 year of employment
• Opportunities for professional development
• We provide a collaborative, inclusive, and flexible work environment
Start your career journey with us and learn what it means to be part of the BeaconMedaes family. We offer a wide range of interesting roles and many opportunities to grow and thrive
BeaconMedaes LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
We offer reasonable accommodation for any part of the employment process due to a physical or mental disability. Please contact the HR team at 803-817-5600 or medgas.jobs@beaconmedaes.com on a case-by-case basis
#LI-Beacon
Life is in the Details
BeaconMedaes has been the center of the medical gas world for more than 70 years. We are a leading solutions provider in the education, design, manufacturing, supply and service of piped medical gas and laboratory gas systems. Our main corporate office and competence center for medical and laboratory gas expertise is located in Rock Hill, South Carolina.
Learn more at www.beaconmedaes.com