Field Service Engineer

Your role

Your mission is to deliver skilled on-site service that keeps our customers’ equipment performing reliably and safely. You use your expertise to repair, maintain, and support the technology they depend on. Through your work, you help customers secure the uptime and performance they need to run their operations with confidence. You join the Customer Center Service team and report into the Operations Manager.

Your mission is to deliver skilled on-site service that keeps our customers’ equipment performing reliably and safely. You use your expertise to repair, maintain, and support the technology they depend on. Through your work, you help customers secure the uptime and performance they need to run their operations with confidence. You join the Customer Center Service team and report into the Operations Manager.

Short Description

Your day-to-day

• Servicing, maintaining, and repairing air compressors, dryers, gas generators, and associated equipment
• Diagnosing faults and carrying out repairs both on-site and remotely with team support
• Completing service documentation using company systems
• Building positive customer relationships and delivering excellent service
• Working collaboratively with colleagues and sharing knowledge across the team
• Following safe working practices and company procedures
• Participating in an on-call rota and occasional overtime when required

Your skills and experience

Education & Qualifications:
•    A recognised mechanical or electrical qualification, or equivalent hands-on experience within a relevant technical field.
Relevant Experience:
•    Proven experience in a field-based mechanical or electrical engineering role, ideally within an industrial or service environment.
Knowledge & Skills:
•    Strong diagnostic and fault-finding skills in mechanical and/or electrical systems.
•    Basic understanding (or willingness to develop knowledge) of Variable Speed Drives (VSDs), refrigeration systems, industrial networks, and remote monitoring technologies.
•    Computer literate with the ability to quickly learn and adapt to new digital tools and systems.
•    Excellent customer service orientation with strong interpersonal and communication skills, both verbal and written.
•    Ability to work independently, prioritise tasks effectively, and maintain a high standard of professionalism in customer-facing environments.
Other Requirements:
•    A full Irish “B” driving licence 
•    Flexibility to participate in the on-call rota and provide support outside regular hours when required.
•    Willingness to travel across the assigned region and occasionally beyond, depending on business needs.
•    Openness to working occasional overtime at short notice to support urgent service requirements.
•    A strong commitment to following safety procedures, using appropriate PPE, and maintaining a safe working environment at all times.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your compensation and benefits

• Full training and ongoing technical development
• Support from experienced engineers and technical specialists
• Company laptop, mobile phone, PPE, and tools provided
• A collaborative and supportive team environment
• Career progression opportunities within a global business
• Competitive benefits package including pension, private medical insurance, and 25 days annual leave

Your location

You will be part of our customer center in Leinster, Ireland. You join a field service team that works close to our customers, where most of your time is spent traveling within your assigned area to support them on-site.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on-site, sharing knowledge with colleagues, and learning from every service task. We focus on long‑term development and support you as you explore new ways to improve how we keep our customers’ equipment running. Innovation guides how we think and act – we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us.