Field Service Engineer

Field Service Engineer
We are seeking a hands‑on Field Service Engineer who thrives in a dynamic and varied work environment. In this role, you will combine strong technical expertise with direct customer interaction, delivering reliable on‑site service, resolving issues efficiently, and contributing to a consistently high level of customer satisfaction.
Your role
- Independently execute daily service tasks in the workshop (programming and start-up of assembly equipment controllers, tool/system/component repair, maintenance, troubleshooting)
- Deliver high‑quality service according to customer needs, internal standards, and agreed timelines
- Maintain a professional and supportive relationship with customers
- Cooperate and communicate with Sales and Project teams to ensure proper information flow
- Plan, schedule, and report all activities in the internal CRM system accurately and on time
- Prepare job cost calculations, track service orders, and follow up when necessary
To succeed, you will need
- Education: Minimum secondary technical education with graduation
- Languages: Slovenian - fluent, English - intermediate
- Certification: Valid certificate to work with electrical devices according to local legislation
- Technical skills: Basic PC skills (MS Word, MS Excel), technical thinking and willingness to learn
- Experience: Minimum 1 year of relevant experience (industrial production, machine maintenance, or equipment repair preferred)
- Experience with industrial software is a strong advantage
In return, we offer
- Car, laptop and smartphone - everything you need to succeed also for private use
- Sports benefit of €120 per quarter
- Competitive salary, benefits, and access to global career opportunities within Atlas Copco Group
- Language courses (English) and regular training and development activities