Service Technician -Southwestern Ontario

Who is Atlas Copco Compressors Canada? Allow us to introduce ourselves…

You may think you don’t already know us, but our paths have definitely crossed before! From the water bottle in your hand, to the lamp lighting up your room, and even the t-shirt on your back, chances are each of these items were created using one of Atlas Copco’s industry leading air compressors. That’s right, compressed air is EVERYWHERE, and we are thrilled to have customers across all industries; medical, textiles, pharmaceutical, food manufacturing and many more… in over 180 countries across the globe! We like to think of ourselves as a Leader in the industry and encourage our employees to think the same! 

We don’t just promote diversity and inclusion because it’s the right thing to do, we do it because it’s what drives best results. We welcome applicants of all race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, marital status, age, and all other legally protected status

Key accountabilities/activities

The Service Technician is responsible for performing service, maintenance and troubleshooting of our customers air compressors, dryers and blowers. They travel to our customer sites in order to fulfill scheduled maintenance jobs, emergency breakdowns or routine inspections as per our customers service package.

The Service Technician builds and maintains strong relationships with our customers in their territory.

Main responsibilities include

• Carrying out maintenance and service on our customer’s Atlas Copco air compressors, air dryers and blowers as well as non-Atlas Copco brand equipment
• Advising customers about the general operations of their machines and maintenance requirements while promoting Atlas Copco service products
• Commissioning new equipment and effectively diagnosing mechanical and electrical faults on customer equipment
• Supporting our local customer base in Southwestern Ontario, developing new customers, and maximizing time utilization
• Taking responsibility over opportunities to update your own product knowledge by reading instruction books, technical bulletins, company resources, and by actively participating in the training programs offered by the company
• Proudly representing the face of Atlas Copco when communicating with the customers onsite or by phone by following company standards and exceeding the expectations of our valued customers
• Managing daily administrative duties such as ensuring that time sheets, work orders, emails and other documentation are signed by customer when applicable and submitted on time, as well as preparing service reports
• Advising the Service Operations Manager and/or the service sales team of any new business opportunity you may spot in the field
• Supporting in other related tasks and projects
• Complying with the organization’s environmental, health & safety, recycling, sustainability efforts and quality assurance policies and standards

To succeed, you will need

• Completed certification in one of the following trades: Industrial Mechanic (Millwright), Industrial Electrician, Heavy Duty Mechanic, Instrumentation and Controls, or have a similar level of knowledge through experience
• Solid experience troubleshooting and performing maintenance on industrial air compressors, blowers, dryers and/or VSD/VFD equipment
• Ability to communicate well in English verbally and written
• Valid driver’s license and clean drivers abstract
• Good customer service skills
• Strong physical endurance and ability to work using their hands
• Good computer skills (Microsoft Office, Outlook)

Special Conditions

• Frequent travel for both short and extended periods
• Occasional on-call schedule which can include evening, weekends and holidays
• Requires working hands on with tools, lifting 50lbs regularly and working in extreme temperatures (hot & cold)
• Work can take place in environments that involve noise, vibrations, debris and dust

What we offer you 

• Company performance bonus
• Health, Dental and Vision coverage as of day 1
• 24/7 Telemedicine with a Canadian physician
• Company Pension Plan (starting at 4.5%)
• Annual Physicial Wellness Subsidy ($600 per year)
• Company Service Vehicle, Laptop & Cellphone
• 3 weeks vacation, 5 personal days, 5 sick days and 1 floating holiday
• Apprenticeship Program
• And much more!

We thank all applicants for their interest. Only candidates selected to advance in the hiring process will be contacted.

Atlas Copco Canada Inc. may use internal AI-assisted tools during applicant screening. We do not share applicant information with public AI tools. Our internal AI-assisted tools support our process, but all hiring decisions are made by human reviewers. 

Atlas Copco Canada Inc. is an equal opportunity employer and is committed to accommodating all applicants in all employment activities including the recruitment process. There are multiple ways to interview with us! If you are contacted for a job opportunity and require any accommodation for your interview, please let the recruiter know. Information relating to the need for accommodation and accommodation measures will be addressed confidentially and used only to meet candidate needs.

Job location

On-Site

This role requires you to work on-site at our client sites in Southwestern Ontario. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.