Sales Manager - Service

Your role

Lead the transformation and sustainable growth of the Service business by developing a high-performing sales organization that maximizes the potential of both direct customers and distributors. Define and execute the sales strategy, optimize territories, and accelerate profitable growth through customer-centric selling and channel development. The position will play a key role in the generational transition of the organization, developing, coaching, and mentoring the next generation of Sales Engineers. As a change leader, the Sales Manager will drive the implementation of the new divisional sales model, ensuring commercial excellence, stronger customer relationships, and sustainable long-term business growth.

Your day-to-day

Sales Transformation & Strategic Leadership 
•    Lead the implementation of the new Service Sales operating model, ensuring alignment with the Division and Business Area strategy and KPIs: short, medium, and long-term 
•    Design, optimize, and continuously adapt sales territories to maximize market coverage
Team Development
•    Lead the generational transition of the sales organization by ensuring effective knowledge transfer, talent development, and long-term succession planning.
•    Recruit, develop, coach, and mentor Sales Engineers.
•    Identify skill gaps and implement training programs that strengthen service sales capabilities
•    Set clear, measurable objectives aligned with business priorities and growth ambitions.
Distribution Channel Development
•    Integrate distributors into the Service Sales strategy, establishing clear ownership, objectives, and development plans 
•    Foster strong collaboration between direct and indirect sales teams 
Business Development & Sales Execution
•    Lead the development and execution of strategic account plans to increase customer retention, service penetration, and long-term business value.
•    Promote cross-selling, upselling, recurring service agreements, and lifecycle solutions across the installed base.
•    Ensure accurate sales forecasting, pipeline management, and execution discipline. Monitor market trends, customer needs, industry developments, and competitor activities 
Commercial Excellence & Continuous Improvement
•    Leverage sales analytics, CRM tools, and business dashboards to identify trends, monitor performance, and driven data-based decision-making. 
•    Simplify processes allowing Sales Engineers to focus on customer development and revenue generation. Support the sales team in key customer visits, negotiations,
•    Ensure full compliance with company policies, procedures, ethical standards, and business practices.
•    Collaborate closely with Service Operations, Customer Support, Product Management, and other stakeholders

Your skills and experience

•    10+ years of proven experience in Industrial Service Sales, driving business growth, customer development, and commercial results.
•    Bachelor’s degree in engineering or a related technical field, with equivalent professional experience considered.
•    Proven track record of exceeding sales targets and driving sales transformation initiatives.
•    Additional consultative selling, or people development is desirable.
•    English level B1 or equivalent is considered an advantage
•    Strategic mindset with strong customer focus.
•    Excellent communication, influencing, and negotiation skills.
•    Results-oriented with strong execution discipline.
•    Analytical thinking and sound decision-making.
•    Strong planning, organization, and prioritization skills.
•    Adaptability, resilience, and a continuous improvement mindset.
•    Strong coaching and training capabilities to build high-performing sales teams.
•    Ability to lead change and organizational transformation.

Your compensation and benefits

•    Flexible Compensation Benefits, including private health insurance and childcare vouchers.
•    Life Insurance Coverage
•    Pension Plan 
•    Company car
•    Flexible Working Hours and Summer Schedule with reduced working hours for three months.
•    Meal Allowance, free coffee and fruit 
•    Hybrid Working Options – up to 5 remote working days per month during winter and 8 days during the summer schedule.
•    On-Site Parking 
•    Employee Discounts Platform 
•    Internal Learning & Development Platform – including English language courses and full access to LinkedIn Learning.
•    Christmas Benefits & Family Events 
•    Partnerships with Leading Business Schools 
•    Commitment to Diversity, Equity & Inclusion through our comprehensive Equality Plan.

Your location

Madrid