Customer Service Intern

Your role

We at Atlas Copco Vacuum North America, part of the Atlas Copco Group, believe that there is always a better way.  This spirit drives us to provide leading-edge technology, innovative and sustainable products, as well as best-in-class service to our customers around the globe.  That’s where you come in – we believe our people make it happen. We provide a collaborative, inclusive and flexible work environment along with competitive compensation and comprehensive wellness & benefits programs.  As a Customer Service Intern, your mission is to assist the team to ensure a good quality of sales and service support.  Our summer internship runs from June 8th through August 14th.  In this role, you will report to the Customer Care Team Lead.

You will

• provide customer support in all phases of the sales process - from quoation to the payment reminder
• complete order processing
  • customer orders reception, check, and processing
  • follow-up orders (deliveries, documentation to be sent to the customers, etc.)
  • assisting with matieral returns
  • handling customer complaints
• support sales managers/sales engineers
• perform other duties as assigned or needed 

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

You must be pursuing a business, communications or other related degree.

Other helpful skills include:

• eagerness to learn new tools and techniques
• enthusiasm and positivity
• being detail oriented
• natural problem solving abilities  
• ability to multitask efficiently while meeting deadlines
• thrive as a team player who can collaborate 
• a familiarity with Microsoft office
• good communication skills - both written and oral 
• strong ability to respond quickly with a solution

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

This role requires you to work on-site at our office in Michigan City, United States (US). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Contact information