Service Technician - Italy

Your role

As a Service Technician - Italy, your mission is to ensure customer service satisfaction by resolving technical problems in a safe, fast and reliable way on site or in workshop. This is done by providing the right professional analyses, guidance and follow-up of/with our business partners and key accounts in coordination with our technical support team and operations team. You will report to Technical Support Team Leader.

You will

• Prepare repair or maintenance proposal
• In depth trouble shooting to fix technical issues mechanical and electrical nature on Portable compressors, generators, batteries and pumps.
• Prepare technical proposals for customers and internal
• Prepare Spare parts proposals to customers or internal
• Coordinate and do equipment commissioning and support on basic user training
• Instruct and Train customer users or technicians on product utilization and equipment service and maintenance needs.
• Lead and implement equipment inspections and advise customer or user accordingly
• Complete service reports and suggest improvements for realiability
• Being responsible for the Safety and health of yourself but also the others in your surroundings in the course of your daily works as well as during your working schedule.
• Follow and commit to the SHEQ internal guidelines and being responsible for the usage of the TIA App.

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

• You have more than 5 years of experience, working as a Service Technician 
• Experience maintaining and repairing various types of mechanical and electrical equipment.  
• Strong mechanical and electrical skills with demonstrated expertise in the maintenance, overhaul, and repair of a wide variety of industrial Equipment
• Ability to read technical manuals and wiring diagrams
• Knowledge on Portable compressors, generators, battery technology or pumps are a plus
• Knowledge on MS windows packages
• Good level in Italian & English language (other language is a plus)
• Proactive approach and problem solving
• Drivers license
• Flexibility to travel across Italy 

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

This role requires you to work on-site at our workshop in Milan, Italy (IT). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration and work on customer field.

Contact information

 Talent Acquisition Team: Tatiana Castillo