Technical Account Manager

Your role

As part of the globally respected Edwards Vacuum team, the Technical Account Manager is responsible for driving sustainable growth within the Process Industries by developing strategic relationships with end users at both the corporate and plant level.
This role focuses on positioning Edwards as an approved and preferred vendor across key chemical, petrochemical, and industrial customers. The Technical Account Manager will work to influence specifications early in the project lifecycle, ensuring Edward’s technologies are selected in both grassroots and brownfield projects.
In parallel, the role will leverage market intelligence and strong customer engagement to collaborate with EPC firms, helping generate and shape RFQs where Edwards has a competitive advantage. Success in this role requires a balanced combination of technical expertise, commercial acumen, and relationship-building skills, with the objective of driving long-term account penetration and revenue growth.

Main Responsibilities:

End User Engagement & Account Development (Primary Focus)
• Develop and execute strategic account plans for Tier 1 end users in the chemical and process industries
• Build relationships across all levels:Corporate engineering & technology teams, Plant operations, maintenance, and reliability teams, Procurement and sourcing organizations
• Drive efforts to achieve Approved Vendor List (AVL) inclusion across targeted accounts
• Position Edwards as a preferred partner for vacuum and abatement solutions
• Identify and develop brownfield and capital project opportunities

Specification & Demand Creation
• Work with end users to influence equipment specifications and standards
• Provide technical guidance and application support to ensure Edwards solutions are designed into projects early
• Deliver value-based technical presentations and solution proposals
• Gather and communicate voice-of-customer insights to internal teams

EPC Engagement & Opportunity Development
• Build and maintain relationships with key EPC firms supporting target end users
• Utilize end-user relationships and market intelligence to drive RFQ activity through EPC channels
• Ensure Edwards is specified, listed, and competitively positioned in EPC bid packages
• Support EPCs with technical and commercial inputs during proposal development

Opportunity & Pipeline Management
• Identify, qualify, and track project opportunities across assigned accounts
• Maintain a robust pipeline of early-stage (spec-driven) and active RFQ opportunities
• Collaborate with internal teams to align on win strategy and value proposition

To succeed, you will need

Education
• Preferred bachelors/master’s degree in chemical engineering or mechanical engineering. Open to other degrees
Experience
• 5–10 years of experience in technical sales, applications engineering, or account management within the process industries
• Strong experience working with:
o End users (chemical, petrochemical, O&G, pharma)
o EPC firms and project environments
• Proven success in developing relationships and influencing specifications
• Experience with rotating equipment, vacuum systems, or similar industrial technologies
Knowledge
• Technical expertise in rotating equipment and its applications within the process industry.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with C4C is a plus.
• Excellent command of English, both written and spoken.

Requirements
• Strong interpersonal and communication skills, with the ability to engage effectively across all levels of the organization and with external stakeholders.
• Highly organized and detail-oriented, capable of managing multiple priorities and delivering high-quality work under pressure.
• Strategic thinker with a proactive mindset, capable of identifying risks, solving problems, and driving initiatives forward.
• Demonstrates ownership and accountability, with the confidence to raise concerns and escalate issues when necessary.
• Ability to travel up to 30% locally with occasional, infrequent domestic travel across the U.S.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

This role is fully remote, enabling you to work from anywhere in the world. We value results over location and provide the tools and support you need to succeed from any location.

We are an Equal Opportunity Employer

Edwards Company considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws

No person shall be denied the equal protection of the laws of this state or any subdivision thereof. No person shall, because of race, color, ethnicity, national origin, age, disability, creed [or], religion, or sex, including sexual orientation, gender identity, gender expression, pregnancy, pregnancy outcomes, and reproductive healthcare and autonomy, be subjected to any discrimination in [his or her] their civil rights by any other person or by any firm, corporation, or institution, or by the state or any agency or subdivision of the state, pursuant to law

Edwards is a global leader of vacuum and abatement systems. We are proud to lead the industry, pushing the boundaries of science to deliver innovative products which are intrinsic to everyday life, working in partnership with our customers and continually setting new standards. With over 150 years of rich heritage, Edwards is the partner of choice for tens of thousands of customers in critical applications around the world. Vacuum is required in diverse sectors, from the generation of power to the production of steel, to the challenging environments of space simulation and high energy physics research.

At Edwards, we believe there is always a better way. Our employees are full of ideas. When looking to add a new team member, we are looking for someone that can appreciate what the Edwards Team has done and bring their new ideas and perspective to enhance where we can go. At Edwards you get to be part of something big; we work globally, but also get the opportunity make a difference locally in our own discipline. We work hard to attract, motivate, develop and retain the best talent from the diversity of people across the globe. Our vision to be First in Mind, First in Choice relies on this strategy. We are an Equal Opportunity Employer.   

For more information about Edwards visit our website: www.edwardsvacuum.com

A division of Atlas Copco