SAP MDM Team Lead

Your Role

Team & Stakeholder Management
• Lead, coach, and develop a team of SAP Master Data Analysts responsible for day-to-day data operations.
• Oversee the external Application Maintenance Support (AMS) partner team, ensuring performance, compliance, and effective knowledge transfer.
• Serve as the first point of contact for business functions and global stakeholders (including Product Managers, Division VPs, and Function Heads) for any master data-related topics.

Service Delivery & Governance
• Ensure timely and accurate processing of master data requests in line with defined SLAs and ITSM processes.
• Maintain end-to-end data lifecycle processes including:
 – Customer, Vendor, Material, and Employee master data
 – Pricing, Holds, Internet Sales, and Reporting
• Act as the escalation point for complex or high-priority issues.

Process Improvement & Quality Assurance
• Drive standardization and process optimization for MDM across regions and functions.
• Collaborate with Data Governance and Data Quality teams to enforce data standards, validations, and controls.
• Continuously analyze performance metrics to identify areas of improvement in turnaround time, data accuracy, and service quality.

Project Support & Strategic Initiatives
• Represent MDM in cross-functional or global projects (e.g., digital transformation, platform changes, data quality system rollouts).
• Contribute to and lead automation and process improvement initiatives, including potential RPA/Winshuttle integrations.

Documentation & Training
• Ensure comprehensive and up-to-date documentation of processes and knowledge base materials.
• Provide/Co-ordinate internal training to new team members.

To Succeed, You Will Need

Education Level:
Bachelor's or Master’s degree in IT, or equivalent.

Work Experience:
• Overall minimum 6 Years of IT experience with minimum 4 years of SAP Master Data Management experience, including hands-on and leadership exposure.
• Proven experience managing cross-functional teams and external service providers.
• Experience working in a global environment with distributed teams and time zones.
• Experience leading and mentoring Master Data Management (MDM) team members.

IT Skills:
• Strong knowledge of SAP ECC (VTSAP and LeySAP) across core modules: MM, SD, FI, and integration points.
• Good understanding of SAP master data structure, lifecycle, and interdependencies.
• Familiarity with ITSM tools (ServiceNow, Jira, etc.) and service delivery practices.
• Working knowledge of automation tools like Winshuttle, RPA, and basic scripting.
• Advanced level of Microsoft Office (PowerPoint, Excel/Word/Outlook).

Other Skills:
• Advanced experience with all SAP Modules related to Material Master, Customer Master, Vendor Master & others.
• Excellent understanding of the structure of data used in SAP reference data as well as awareness of the effect changes may have.
• Excellent analytical skills with the ability to name problems, trends, develop solutions and implement a course of action.
• Excellent organizational, communication, and interpersonal skills.
• Strong interpersonal and stakeholder engagement skills at all levels (including VPs and senior business leaders).
• Excellent communication, documentation, and problem-solving abilities.
• High attention to detail, data quality awareness, and process orientation.
• Self-motivated, accountable, and capable of driving results in a complex matrix environment.

In Return, What We Offer You

The Atlas Copco Group serves customers through innovative compressors, vacuum solutions, generators, pumps, power tools and assembly systems. We are a global and diverse Group of many strong brands and around 34,000 employees representing different cultures in more than 180 countries. We have a wide range of positions so whatever your interests or area of expertise, we offer interesting challenges and the opportunity to grow.

Passionate people create exceptional things. We believe in challenging the status quo, always looking for a better way. Our leading edge technology enables us to innovate for a sustainable future. We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere.

1. Work-Life Balance: Policies that support a healthy balance between work and personal life.

2. Career Growth Opportunities: Pathways for advancement and career development within the company.

3. Company Culture: A positive and supportive work environment that aligns with your values.

4. Paid Time Off (PTO): Vacation days, sick leave, and holidays.

5. Hybrid work arrangement: 3 days in office.

6. Health Insurance: Coverage for medical insurance for employee, spouse, and kids.

7. Competitive package: Competitive pay package.

Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.