Sales Support Representative - CSC India

Role:

Sales Support fuels business growth by streamlining quotes, quote follow-ups, lead dispatching, admin tasks, and automation empowering Sales to focus on relationships, close deals, and elevate the customer experience

Main Responsibilities

• Adapt continuously to support new Customer Centers and sales teams with evolving tasks and upcoming projects
• Expand support for new initiatives and Customer Centers as the business grows
• Create accurate and timely quotes for all types of products and services
• Follow up on outstanding quotes to support sales conversion and pipeline progress
• Dispatch qualified leads to the appropriate sales representatives or teams
• Provide administrative support to free up time for Sales Engineers
• Transcript inbound calls and enter relevant notes into the CRM system to ensure accurate record-keeping and reduce administrative load on Sales
• Prepare and submit monthly reports on activities handled and overall support performance
• Share/Propose process improvement ideas to enhance sales efficiency and team collaboration
• Build strong working relationships with Customer Centers and internal departments to ensure smooth coordination and support

To succeed, you will need 

Experience requirements

1. Ability to handle medium-complex calculations.
2. Analytical skills and strategic thinking.
3. Previous experience in CTS will be a plus.
4. Experience in sales, marketing or related roles will be a plus.
5. Strong organizing and time management skills

Educational requirements 

1. The successful candidate should preferably have an marketing, administration or engineering degree.

Personality requirements

1. Result oriented with a self-motivating personality.
2. A very creative thinker, not just technically but also commercially.
3. Dynamic and proactive.
4. Strong believer there is always a better way of doing things.
5. Resilient, capable of facing objections and deal with conflicts.
6. Be able to engage and connect to other people.

 In return we offer you

 A work culture known for respectful interaction, ethical behaviour and integrity.

• Access to Global Job Opportunities as a part of Atlas Copco Group

• Opportunities to grow and develop in the connected world.

• Potential to see your ideas realized and to make an impact

• New challenges and new learnings on global organization matrix

Location

Pune, India

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