Senior Business Analyst and Project Manager - Salesforce

Your role

Are you ready to take your career to the next level with global exposure? Join our digital transformation journey and help shape the future of sales and product quality mgmt. at ITBA. In this high-impact role, you’ll lead strategic Salesforce initiatives and drive real business value across divisions.

As a Senior Business Analyst & Project Manager, you will:

• Lead and manage global Salesforce CRM and QCM (product quality mgmt.) projects
• Translate business needs into effective CRM/QCM solutions
• Collaborate with stakeholders across functions and cultures
• Drive process improvements in sales and product quality
• Facilitate workshops, define user journeys, and manage backlogs
• Work closely with agile teams to deliver value quickly

You will report to the Product Manager – CRM/QCM and work closely with the Business Transformation & Change Manager, Product Owners, and development teams.

To succeed, you will need

• 5+ years as a Business Analyst (Salesforce experience preferred)
• 7+ years in Project Management
• Strong understanding of Salesforce CRM
• Experience with Agile/Scrum methodologies
• Skilled in writing user stories, process flows, and business requirements
• Proven ability to manage multiple projects and stakeholders
• Experience facilitating workshops, stakeholder interviews, and requirement-gathering sessions
• Familiarity with tools like Jira, Confluence, Trello, or MS Project
• Bonus: Experience with SAP, data migration, or system integration
• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field

We’re looking for someone who is

• Collaborative – a team player who builds strong networks
• Open-minded – adaptable, curious, and culturally aware
• Resourceful – proactive and solution-oriented with an analytical mindset
• Entrepreneurial – results-driven and persistent

In return, we offer

At Atlas Copco, we foster a friendly, inclusive culture built on respect, integrity, and innovation. You will have: 

• A global role with high visibility and impact
• Opportunities for international collaboration and travel
• A chance to grow professionally and shape digital transformation
• Access to global career opportunities within the Atlas Copco Group

Job location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our premises in Prague, Nantes, Pune, Stockholm.