Business Analyst

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At Global IT Hub, we are more than a technology organization. We are a community of innovators, problem-solvers, and digital pioneers dedicated to accelerating Atlas Copco Group’s business potential through world-class technology solutions. Join us to shape the future of digital transformation, work on global challenges, and create impact for businesses and customers worldwide.

Job Title – AI Business Analyst cum Scrum Master

Job Description :

We are seeking an AI Business Analyst & Scrum Master to drive the successful delivery of AI and Generative AI initiatives across the organization. The role involves identifying business opportunities, gathering and translating requirements into AI solutions, conducting feasibility assessments, and collaborating with business and technical teams to deliver measurable outcomes. As a Scrum Master, you will facilitate Agile ceremonies, manage backlogs, remove delivery impediments, and ensure timely execution of projects. You will act as a bridge between stakeholders and delivery teams, ensuring business objectives, user needs, and AI capabilities are aligned to create sustainable business value. 

Your Role

We are looking for an AI Business Analyst cum Scrum Master who can translate business needs into effective AI/GenAI solutions while enabling disciplined Agile delivery. The role covers feasibility assessment, requirements documentation, process optimization, solution design collaboration, proof-of-concept execution, and end-to-end Scrum facilitation across cross-functional teams.

Responsibilities:

• Collect, analyze, and document business requirements, and draft solution design documents based on approved business needs.
• Collaborate with business stakeholders, product quality teams, and other relevant functions, to assess current processes and systems.
• Identify opportunities where AI/GenAI techniques can improve business outcomes and recommend tailored solutions for specific challenges.
• Conduct feasibility assessments of AI solutions in terms of resource productivity, revenue enhancement, cost savings, efficiency improvement, data readiness, technical viability, risks, and adoption potential.
• Prepare Business Requirements Documents (BRDs), including functional and non-functional requirements, acceptance criteria, process flows, data requirements, and AI/GenAI-specific considerations.
• Collaborate with AI solution architects to define the TO-BE process and technical architecture, ensuring alignment with business objectives, enterprise standards, security, and scalability requirements.
• Support AI solution development teams during development, testing, production deployment, user acceptance testing, hyper care, and transition to operations.
• Drive proof-of-concept development tailored to stakeholder use cases to validate feasibility, demonstrate value, and uncover new opportunities for engagement and collaboration.
• Work closely with development teams, Product Owners, architects, and business stakeholders to ensure cohesive development and deployment of AI solutions.
• Prepare stakeholder-ready artifacts such as case studies, presentations, solution collaterals, value assessments, process diagrams, and implementation roadmaps.
• Act as Scrum Master for AI/GenAI initiatives and facilitate sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, and release planning.
• Partner with the Product Owner and stakeholders to create, prioritize, and maintain the product backlog with clear epics, features, user stories, acceptance criteria, and Definition of Done.
• Track sprint progress, milestones, dependencies, risks, capacity, and impediments using tools such as Azure DevOps, Jira, or equivalent Agile platforms.
• Remove or escalate delivery blockers by coordinating across business, architecture, data, development, security, infrastructure, and operational teams.
• Promote Scrum and Agile principles, continuous improvement, collaboration, transparency, accountability, and predictable delivery across cross-functional teams.
• Monitor and communicate delivery metrics such as velocity, burndown, backlog health, release progress, team capacity, risks, and impediment status.
• Ensure end-to-end traceability from business requirements and user stories through solution development, testing, stakeholder acceptance, deployment, and benefits realization.
• Facilitate stakeholder communication, manage expectations, and provide clear status updates on scope, timelines, risks, decisions, and business value.

Must-have Qualifications and Experience:

• Engineering graduate or postgraduate qualification such as BE, B.Tech., ME, M.Tech., MS, or MBA, with a minimum of 7 years of relevant experience.
• Proven experience as a Business Analyst and in the delivery or deployment of AI/GenAI models, products, or services-based solutions.
• Experience with cloud platforms such as Microsoft Azure, AWS, GCP, or equivalent enterprise technology platforms.
• Ability to present technical concepts, AI/GenAI solution methodologies, feasibility findings, and use cases through compelling visual content and stakeholder presentations.
• Proficiency in business documentation and diagramming tools such as Microsoft Visio, PowerPoint, or equivalent tools.
• Excellent problem-solving skills and the ability to collaborate effectively with business stakeholders and technical development teams.
• Strong verbal and written communication skills, with the ability to convey complex technical concepts to non-technical audiences.
• Proven experience facilitating Scrum or Agile delivery for software, data, AI, GenAI, or digital transformation projects.
• Strong understanding of Scrum, Kanban, backlog management, estimation, sprint planning, release planning, user-story creation, acceptance criteria, and Agile metrics.
• Hands-on experience with Agile delivery tools such as Azure DevOps, Jira, or equivalent platforms.
• Ability to manage cross-functional collaboration, facilitate decisions, resolve impediments, coordinate dependencies, and communicate delivery status effectively.

Good-to have Qualifications:

• Certification from leading providers such as Microsoft, Google, IBM, or AWS, for example Azure AI Fundamentals or Azure Solutions Architect.
• Understanding of cloud security, data privacy, responsible AI, model governance, and enterprise compliance best practices.
• Experience creating and publishing whitepapers, blogs, case studies, intellectual property, or patent submissions.
• Scrum Master certification such as CSM, PSM, SAFe Scrum Master, or equivalent.
• Experience managing Agile delivery for cloud-based AI/ML, data engineering, analytics, or GenAI products.

What You Can Expect from Us

• Challenging Work Environment: Work on complex and meaningful projects that combine business transformation, AI/GenAI, engineering, and Agile delivery.
• Global Impact: Contribute ideas and solutions within a multinational organization, supporting both local and global success.
• Growth and Development: Access opportunities to expand your career, take on new challenges, develop leadership capability, and lead initiatives that matter.
• Innovation Encouraged: Challenge the status quo and develop new tools, frameworks, and applications that create measurable value.
• Collaboration and Support: Work in an inclusive team environment where collaboration, mentoring, respect, and mutual support are central to success.

At Global IT Hub, we believe exceptional talent drives exceptional transformation. As a strategic partner for next-generation digital transformation, we empower our people to innovate boldly, collaborate globally, and turn ideas into solutions that create lasting business value. Join a team where learning never stops, innovation is part of our DNA, and your contribution helps shape the future of a global industry leader.

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.