Business Process Expert - Aftermarket

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Mission:

As a Business Process Expert – Aftermarket, you are responsible for shaping the future of our Product Lifecycle Management (PLM) system, Enovia, focusing on spare parts, kits, and product development according to Concept to Product.
Next to that, you will be the spokesperson within the engineering team in the ongoing Enterprise Resource Planning programs for product companies, distribution centers, and applications supporting our installed base management and pricing tools. 

You define the knowledge gaps and roadmap for aftermarket with a focus on service bill of material implementation in our product lifecycle management software in line with the overall architecture based on the mapping of the current landscape and processes.

You will have a global responsibility within our Compressor Technique Service organization and make sure our strategy is aligned across teams and divisions. 

Key Responsibilities:

1. Project and Process Support –

• Assist in PLM/SAP projects, especially in service BOM and data migration
• Support the execution of the S-BOM integration roadmap, linking E-BOM and M- BOM to serial-level aftermarket parts and kits.
• Collaborate with stakeholders and the PLM Team to ensure roadmap execution.

2. System Integration and Data Management

• Work with developers to build performance data pipelines for BOM management
• Support system integration and ensure readiness for go-live and post-go-live phases
• Validate and prepare data loads with data teams
• Support define and execute cutover activities and UATs

3. Process Improvement

• Review and map existing processes, identify gaps, and implement improvements
• Support global standardization and alignment of processes
• Support the end-to-end life cycle from part creation to obsolescence

4. Cross-functional collaboration

• Work with engineering, technical support and documentation teams
• Support translate business requirements into process flows and data structure
• Support IT application changes to enhance operational processes

5. Training and change Management

• Create training materials and change management
• Conduct/Arrange training sessions and provide end-use support
• Offer expert support during hyper-care post go-live. 

 
To succeed, you will need 

Educational requirements

• • Any engineering degree with relevant experience in an engineering organization

Experience and Knowledge Requirement

• Experience in data management, integration, PLM systems (esp. Enovia)
• Knowledge of compressor technique business processes would be considered a plus
• Understanding of SAP ecosystem and ERP programs (GEMS, ACDC, BPCS knowledge would be considered a plus)
• Familiarity with business intelligence, data processing, and visualization tools
• Experience in process development and system implementation
• Understanding of the installed base management system and knowledge of linking E-BOM to M-BOM to S-BOM at the serial level.

Personality Requirements:

• Process-oriented with a passion for continuous improvement
• Analytical and detail-focused, with strong problem-solving skills
• Clear and structured communicators across technical and non-technical teams.
• Collaborative by nature, enjoys working with cross-functional and global teams.
• Self-motivated with a strong sense of ownership and accountability
• Adaptable to changing systems, tools, and business needs.
• Resilient in navigating complex projects and multiple stakeholders.
• Structured thinker who can simplify complexity
• Open to feedback and committed to personal and team development
• Customer-focused mindset with a service-first approach.

In return, we offer yo

• A work culture known for respectful interaction, ethical behavior, and integrity.
• Access to Global Job Opportunities as a part of Atlas Copco Group
• Opportunities to grow and develop yourself in global work environment
• Potential to see your ideas realized and to make an impact
• New challenges and new learnings in global matrix organization

​City - Pune

Last Day to Apply

25/09/2025

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.