Team Leader - Trax

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your role

As a Team Leader - Trax, your mission is to lead and manage the TRAX Engineers team responsible for creating, reviewing, and maintaining high-quality product Troubleshooting Guides. Ensure technical accuracy, process efficiency, and alignment with the divisional vision to enhance customer experience and operational excellence.

Responsibilities:

Lead and manage the Trax team, overseeing the creation of Troubleshooting guides.

• Team Leadership & Management
  • Lead a team of TRAX Engineers, providing clear direction, goal setting, and continuous feedback.
  • Foster a culture of collaboration, accountability, and high performance.
  • Maintain strong team morale and instil a “Can Do; Will Do” attitude.
• Planning, Coordination & Stakeholder Collaboration
  • Align team objectives with the TRAX and CTS vision; translate strategy into actionable plans.
  • Coordinate with Divisional Reviewers, Product Companies, and Global Technical Support Teams to identify new and updated guide requirements.
  • Ensure smooth collaboration with cross-functional teams and stakeholders for information gathering, reviews, red flags and approvals.
• Quality & Technical Oversight
  • Strengthen and standardize the review process to ensure accuracy, consistency, and adherence to writing standards.
  • Act as Quality Reviewer and Technical Specialist for all troubleshooting guides.
• Process Improvement & Innovation
  • Drive efficiency and automation initiatives within the TRAX environment.
  • Identify and propose process improvements based on feedback from technical support and business stakeholders.
  • Lead divisional or Business Area (BA) level projects for system integration and digital transformation of documentation workflows.
• Communication & Reporting
  • Serve as a key communication link between TRAX Engineers, stakeholders, and management.
  • Provide timely updates on deliverables, milestones, and challenges.
  • Discuss unresolved issues, risks, and improvement actions with the Service Delivery Head.
• Competence Development & Cross-Team Collaboration
  • Develop and implement a structured competence development plan for team members.
  • Work on cross-functional and GECIA-level initiatives like Skill Matrix, Competency Maturity Model (CMM), and capability-building programs.
  • Support knowledge sharing and mentoring to strengthen the overall competence of the TRAX team.

To succeed, you will need

Skills and experience

• Bachelor’s/Master’s degree in Mechanical Engineering with minimum 10-15 years of Experience in product service and Aftermarket processes.
• Strong Knowledge of Compressor product operations and service.
• Outstanding skills in writing about complex technical and business subjects to a variety of audiences.
• Proficiency in using the offline/digital technical authoring tools and software, including all Microsoft tools would be an added advantage.
• Data analytics, POWER BI knowledge would be an added advantage.
• Strong technical background and understanding of engineering principles, mechanical systems, and technical terminology.
• Excellent people management skills, with the ability to motivate and guide a team toward achieving goals.
• Experience of technical editing/writing in a similar role would be an added advantage.
• Ability to interact with different business groups and scope documentation assignments.
• Fluency in written / verbal English.
• Affinity for technology and a experience working with Content Management Systems (CMS).
• Problem-solving mindset and ability to make sound decisions under pressure.

In return, we offer you

• Ample opportunities for professional development
• New challenges and opportunities to learn every day
• A culture known for respectful interaction, ethical behaviour, and integrity.
• Drive your Career, Explore Opportunities, Realize your Passion. 

City

Pune

Last day to apply

27/11/2025

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