Technical Service Engineer

Technical Services Engineer

As a Technical Service Engineer, 

You will be responsible for -

• The Technical Services Engineer serves as a critical liaison between the customer, our in-country distributors,  sales, and engineering teams to serve customers in the eastern hemisphere for the StraightFlo™ Valves product line.  Work assignments and technical solutions will be coordinated with the StraightFlo™ central engineering team based in Houston, TX, USA. This role provides both pre-sales and post-sales technical support with a focus on reciprocating compressors used in the oil & gas industry. 

  The expected regions of coverage include:  the Middle East, India, Southeast Asia, and Australia.

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  Essential Job Functions

  • Serve as the technical point of contact for customers, distributors, and internal stakeholders on applications involving reciprocating compressor valves and related systems.
  • Collaborate and coordinate activities with the Engineering Manager and Sales team to review project requirements, provide performance studies, develop proposals, and ensure timely delivery of solutions.
  • Provide engineering input and support across the full sales lifecycle—from initial project scoping, site data collection, and technical solution development to implementation and after-sales support.
  • Support the installation, commissioning, and maintenance of compressor valves; collect operational data for continuous improvement and diagnostics.
  • Develop and deliver technical presentations, product demonstrations, and training sessions for customers and internal teams.
  • Maintain detailed records of installations, field performance, and customer feedback to support product improvements and innovation.
  • Contribute to the development of marketing and training materials, including application notes, case studies, and user guides.
  • Assist with technical input for future manufacturing center expected to be located near Pune, India.
  • Attend technical trainings and meetings with the Houston, TX engineering team.  Onboarding is expected to include a temporary assignment in Houston, TX.

To succeed, you will need

Required Qualifications

• Bachelor’s degree in Mechanical Engineering from an accredited institution.
• Minimum 2 years of experience in mechanical systems, preferably involving reciprocating compressors or similar equipment.
• Strong mechanical engineering fundamentals with the ability to analyze and interpret performance data and mechanical drawings.
• Excellent verbal and written communication skills, with the ability to translate technical concepts for diverse audiences.
• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Outlook).
• Highly organized, self-motivated, and collaborative team player.
• Willing and able to travel domestically and internationally as required.
• Preferred Qualifications

• Experience supporting reciprocating compressors in oil & gas applications.
• Familiarity with compressor system troubleshooting, diagnostics, and performance analysis.
• Experience in customer-facing roles such as technical sales, field service, or application engineering.
• Ability to develop training materials and deliver product education sessions for end-users and commercial teams.

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

On-Site
This role requires you to work on-site at our office in Talegaon, Pune, India. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Contact information