Senior Technical Support Engineer

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your Role

1.Undertake basic analysis of product software data logs and dimensions to derive conclusions and recommendations or further actions or necessary subsequent investigations for customer complex issue.
2.Contribute within 8D team for making improvement of procedures and practices identified so that the effectiveness and efficiency of the product, procedure or practice are generally improved.
3.Carry out testing in house and on site according to requirements with regards to resolving problems . Document and provide intended test data and report to relevant departments.
 

 
To succeed, you will need  

Education level:Bachelor’s degree or above in engineering
Relevant previous experience:More than 5 years mechanical design experience,technical knowledge relating to rotating machinery and/or oil sealed rotary vane vacuum pumps and/or roots vacuum pumps (mechanical boosters) technology and/or basic electrical knowledge is beneficial.
Good level of knowledge of manufacturing processes and technologies.Ability to communicate and deal effectively with all levels internally and externally.
Language skills:Fluent English and Chinese both in spoken and written.
Other skills and knowledge:Good skills of Microsoft Office.
Vacuum engineering knowledge or experience is a plus.
Proven ability to correctly diagnose and successfully resolve increasingly complex problems, seeking advice only when clearly required.Confident grasp of increasingly complex technical matters, indicated by speed, accuracy and quality work.

In return, we offer you

Work in a global, diverse and dynamic environment

Being able to make the difference and leave a footprint

Freedom with accountability.

Opportunity to network and exchange with different stakeholders.

Development and training opportunities

Having fun and celebrate successes.

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City
Qingdao

Recruiter
Enoch.An@edwardsvacuum.com

Hiring Manager
Lillian Yin

Last Day to Apply

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.