Sales Engineer - Sales Service Representative
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Service Sales Representative
As a Service Sales Representative, your core mission is to maximize the sales and profitability of Atlas Copco's service business in Latvia by proactively promoting our diverse range of service products, including service contracts and fixed price services, to both existing and potential customers. You will play a critical role in expanding our service portfolio, ensuring customer satisfaction, and contributing to the growth of our business in line with the company’s strategic objectives.
Reporting directly to the Regional Business Line Manager, you will be a vital link between our equipment sales teams and service operations, fostering close collaboration to identify and capitalize on new business opportunities.
Key responsibilities include:
- Driving sales of service products such as service contracts and fixed price service agreements tailored to customer needs.
- Building and nurturing long-term relationships with existing customers while actively prospecting and developing new business opportunities in the Latvian market.
- Meeting and exceeding established sales and operational targets by implementing well-crafted sales and action plans.
- Providing timely and accurate monthly sales reports, including value achieved and progress on action plans, to the Regional Business Line Manager.
- Creating opportunities and quotations, managing pricing strategies, and diligently following up using our CRM systems to ensure no potential business is missed.
- Collaborating closely with equipment division colleagues and other internal stakeholders to align efforts and optimize customer service delivery.
- Engaging in continuous self-education to stay updated on Atlas Copco service offerings as well as competitor products and market trends.
- Providing backup support to service operations during peak times, vacation periods, or other absences to ensure business continuity.
- Executing various administrative tasks related to sales activities with accuracy and diligence.
Your approach will be characterized by a collaborative spirit and a positive mindset, working closely with both equipment sales and service operations teams to identify untapped opportunities and expand our advanced services portfolio. Your contribution will significantly impact the service business's growth and customer satisfaction across the region.
To succeed, you will need
We value diverse experiences and invite you to apply even if you do not meet every requirement, as your unique background may bring fresh perspectives to this role.
To thrive in this role, you will bring a proven track record in B2B sales, ideally with experience in technical sales environments. Essential qualifications and skills include:
- A technical or commercial educational background providing you with solid industry knowledge.
- Strong self-motivation with a proactive and result-driven mindset to consistently achieve and surpass targets.
- A genuine passion for understanding customer needs and delivering tailored solutions that add substantial value.
- Excellent collaboration and interpersonal skills to foster a customer-centric culture across departments.
- Ability to manage pressure effectively and perform well in a dynamic, fast-paced environment.
- Strong organizational skills with the ability to plan and prioritize tasks efficiently.
- Fluent communication skills in both Latvian and English, with excellent written and oral proficiency to engage with internal teams and international partners.
- Willingness and ability to travel regularly within Latvia and occasionally to neighboring countries such as Finland and other parts of Europe.
- A valid Category B driver’s license is essential for travel requirements linked to this role.
In return, we offer
- An independent and challenging role at the forefront of the dynamic Compressed Air business, where your efforts directly influence company success.
- A well-established and loyal customer base, coupled with exciting opportunities for business growth and expansion.
- Supportive and collaborative colleagues, along with strong backing from your Business Line Manager dedicated to your professional growth and daily success.
- A competitive monthly base salary ranging from EUR 2000 to 2300 (gross), complemented by a performance-driven commission scheme based on sales revenue, rewarding your achievements accordingly.
- Comprehensive accident and health insurance coverage starting after the trial period, prioritizing your well-being and peace of mind.
- Access to a company car to facilitate your client visits and travel responsibilities.
- A culture that fosters trust and accountability, promoting a transparent and empowering work environment.
- Opportunities for lifelong learning and career advancement, supported by training and development programs that help you grow within the company.
- An innovative work atmosphere where creativity and a forward-thinking approach are encouraged and rewarded, powered by a strong team of talented individuals.
Job location
This position offers a flexible hybrid working model, allowing you to effectively balance remote work with on-site presence at our office located in Riga, Latvia. This arrangement provides the autonomy to manage your schedule while maintaining close engagement with your team and customers.
Contact information
Hiring Manager: Tommy Fagerstrom
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.