Key Account Manager (San Jose, CA)

Functional area:  Sales
Country:  United States
City:  San Jose, CA
Company name:  Edwards Vacuum, LLC
Date of posting:  Nov 16, 2021

Your future job

We at Edwards Vacuum believe that there is always a better way. This spirit drives us to provide leading edge technology, innovative and sustainable products, as well as best in class service to our customers around the globe.


That’s where you come in – we believe our people make it happen. We provide a collaborative, inclusive and flexible work environment along with competitive compensation and comprehensive wellness & benefits programs.


Key Account Manager (San Jose, CA)


The Role:

The OEM Account Manager is responsible for establishing Edwards as preferred vacuum and abatement technology and as trusted partner across Key OEM to drive sustainable revenue and profitable growth; ensuring penetration and qualification of Edwards products on OEM equipment to be shipped to End Users.



What We Expect of You?


  • Establish, and maintain strong contacts with existing and new OEMs at all levels of their organization in order to foster good working relationships and promote business opportunities
  • Work closely with regional product manager, applications and management team to develop winning penetration and adoption strategies, product positioning and product roadmap alignment.
  • Lead multi-disciplinary cross divisional teams to achieve Share and Penetration objectives.
  • Assist with developing account strategy that aligns to organizational strategy to meet objectives at the regional, divisional, and corporate level. 
  • Supports Edwards Safety and Environmental goals, responsible for compliance with all relevant legislation.
  • Support Corporate Purchasing Agreement between customer and Edwards and align contracts with Account Managers from global regions.
  • Ensures all quotations/new business discussions with regional customers align with Edwards Corporate goals and the overall account strategy.
  • Monitor projected sales volume, delivery and special requirements at customer’s sites. Update forecast as required to ensure accurate demand planning and account budgets are met.
  • Tracks and reports quarterly scorecard, assures accurate and timely submission of necessary information.
  • Manage/coordinate communication during escalation.
  • Strong understanding and knowledge of the customers and competitive landscape
  • Strong leadership skills characterized by the ability to inspire, communicate effectively, and drive the organization towards common goals
  • Understand how to operate with key customer decision makers and foster relationship
  • Knowledge of OEM process equipment and their requirements for vacuum, exhaust gas management, chemical and other technologies
  • Knowledge of Edwards products
  • High level of initiative in problem solving with customer and post-sale support within Edwards


Education level

  • Bachelor‘s degree in Chemical Engineering, Material Science, Mechanical Engineering



  • Minimum of 10 years’ experience in relevant Semi equipment sales/customer support experience.  Experience in vacuum and EMS preferred.



What you Can Expect of Us?


Edwards is a global leader of vacuum and abatement systems.  We are proud to lead the industry, pushing the boundaries of science to deliver innovative products which are intrinsic to everyday life, working in partnership with our customers and continually setting new standards.  With over 100 years of rich heritage, Edwards is the partner of choice for tens of thousands of customers in critical applications around the world.  Vacuum is required in diverse sectors, from the generation of power to the production of steel, to the challenging environments of space simulation and high energy physics research. 


At Edwards, we believe there is always a better way.  Our employees are full of ideas. When looking to add a new team member, we are looking for someone that can appreciate what the Edwards Team has done and bring their new ideas and perspective to enhance where we can go.  At Edwards you get to be part of something big; we work globally, but also get the opportunity make a difference locally in our own discipline.  We work hard to attract, motivate, develop and retain the best talent from the diversity of people across the globe. Our vision to be First in Mind, First in Choice relies on this strategy. We are an Equal Opportunity Employer.   


For more information about Edwards visit our website:

A division of Atlas Copco




About Edwards

Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&D applications.

Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.