Aftermarket Order Administrator

Your role

Provide admin support to sales team and customers:

• To prepare and follow up parts-and-service quotations according to customer’s requirement.
• To book sales orders/service jobs/orders into SAP system and follow up the order processing including order status monitoring, issue of pending order, order close, order invoice, etc.
• To establish filing process for contracts, quotations, bidding documents, faxes and mails, etc.
• To update and maintain contract and customer database.
• To prepare monthly statistics report and advise variance and key issues to the manager.

Co-ordination with credit & logistic team:

• To help aftermarket workshop team to actively communicate and coordinate with credit departments for account receivables/OR/NIS/UGP etc in compliance with company credit policy.
• To support credits department to issue invoice to customers.
• Co-ordinate with sourcing department for sourcing, the area warehouse for delivery of parts, and related documents for export/import.
• Liaise with other offices and service administrators to actively co-ordinate intra-region administration issues and problems.
• Other tasks assigned by manager.

To succeed, you will need

• College degree or above, majored in engineering course. Mechanical engineering will be better.
• More than 1 years’ experience in sales/service admin support /orders follow-up role in a customer orientated business environment.
• Good English in both spoken and written.
• Good computer skills including Microsoft skills and other related software.
• SAP system experience is a plus.
• Excellent communication skills, team spirit and customer orientated concept.

In return, we offer

Good opportunity and development.

Job location

On-Site

Contact information

 Talent Acquisition Team: Bella Wu