Application Engineer

Your role
As a Application Engineer, your mission is to support business growth in process industry in technical way, including chemical, power, pharmaceutical etc. Core value is to understand customer’s pain point and provide long-term effective vacuum solution.. You will report to [add Hiring Manager title].
You will
Identify customer’s real demand:
- Interpret customer’s requirement through inquiry document
- Drill down the actual demand by proactive communication
Provide effective technical proposals:
- Optimize the product type and size with accurate calculation
- Complete the customized system design both meeting customer need while cost-effective
Ensure vacuum solution fulfillment:
- Working with PC to provide valid quotation
- Closely follow the project execution, pre-warning if any unplanned trouble, aiming to on-time delivery
- Support successful customer’s PC inspection
Feedback for improvement:
- Provide on-site issues and support quality / product team for optimization.
- Suggest higher efficiency tips for workflow
To succeed, you will need
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
- 3 years working experience in process industry, background in chemical industry / chemical equipment / vacuum is preferred. Master degree is not must but can be a plus.
- Skills in professional software (e.g. Aspen) can be great plus.
- Basic project management skills.
- Excellent communication and people skills.
- Curious mindset and problem-solving abilities.
- Eagerness to learn and a proactive attitude.
- Able to demonstrate good organizational, time management and personal management skills - Self-reliance and ability to take initiative.
- Fluent in spoken and written English
In return, we offer
- Culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Comprehensive compensation and benefits
- Health and well-being
Job location
On-Site
This role requires you to work on-site at our office in Shanghai, China (CN). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.
Contact information
Talent Acquisition Team: Alice Jie Chen
About Edwards
Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&D applications.
Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.